Reviews for Glo
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Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards street parking, private lot parking bike parking
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Although the classes on the website are good, I was charged TWICE every month for 2 years. I tried to resolve this over email communications and phone, and they kept avoiding me, or giving me the run around. I must have spent about 12 hours trying to resolve my concerns. Unfortunately, there is ZERO customer service support and terrible service, outsourced overseas so connecting in time zones make it nearly impossible. They may stand for something like Yoga and Heath, but in fact, the business aspect is inconsiderate, uncaring, and exploitative considering the high attrition rate of people like me who become exhausted trying to advocate for a fair business exchange. The...read full review
They have charged $30 on our credit card every month for more than a year without our consent! My partner paid for 1 class in 2023 and they have the audacity to keep recuring payment with that credit card ! Beware they are a fraud please read all reviews!
No reminder about upcoming billing, no receipt given. Asked for a refund and was told there was a no-refund policy. I pressed the issue, as I thought I had cancelled through Apple. Eventually was offered to just pay one month instead of a year, then was told the billing department wouldn't approve the deal. Offered a 50% off year deal again; why would I want to pay for a service I don't use and why would I trust the billing department to follow through with this offer? When I asked to speak to billing, I was routed to a google form that just asked for my email and when I last used the app. I enjoyed the content on this platform for years but frankly it is a shit business run by assholes. I've tried reaching out on Instagram and even emailed their public relations office since I have had literally no other recourse. Oh you want to get ahold of someone by phone? Good luck. The phone number listed here goes nowhere. PS I have been using this platform off and on since at least 2013. Nice way to treat a customer, right? Namaste my ass.