Alo provides a great shopping experience with its nice and organized store, sweet and helpful employees, and soft and luxurious products. The staff goes out of their way to assist customers, offering exceptional service. With comparable prices to other stores in the area, Alo has become a go-to destination for many, with some customers even planning to visit every month.
From the moment I stepped into the store, Colton and his team were immediately engaged and eager to help with sizing, material selection, and breathability.
I ended up purchasing two shirts, something I haven't done at other stores across the country, where I mostly just bought hats.
Definitely highly recommend this team!
I love this location in LA. I am such a kind of customer who needs a lot of time for fitting. Never felt no any pressure. The staff is very polite and friendly. Love you guys! When it’s time to visit ALO I choose this location 🫶🏼
I have never visited an Alo store in person, typically ordering all my items online. However, since I was staying in the area, I decided to visit. The customer service I received was exceptional. I was greeted and offered assistance by three or four different employees throughout the store. They were not aggressive; they were genuinely helpful and willing to assist me. In the back, I was personally assisted by a young woman with a beautiful accent. During her time, she got off work, and her colleague Jon continued where she left off without missing a beat. Jon went above and beyond with his customer service. I am unsure if this is an Alo standard or just this particular… read full review
1422 3rd Street Promenade, Santa Monica, CA 90401
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