About Sutter Urgent Care
Reviews for Sutter Urgent Care
Write a reviewHours
Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 8PM
Thursday: 8AM - 8PM
Friday: 8AM - 8PM
Saturday: 8AM - 5PM
Sunday: 8AM - 5PM
Tips
accepts credit cards breakfast
Sutter Urgent Care - Westside in Santa Cruz provides a quick, convenient, and cost-effective alternative to emergency room visits. The facility offers same-day care for patients of all ages, including infants and adults, with non-life-threatening illnesses and injuries. Reviews highlight the professionalism and efficiency of the staff, with patients reporting prompt assessments and a feeling of individualized attention even during busy times. Doctors are noted for their care and compassion, with one patient sharing a life-saving experience where a doctor recognized a serious condition and referred them to the emergency room immediately. Patients also appreciate the quick response, with care often taking less than 30 minutes, and friendly, attentive staff like Dr. Atkinson and Dr. Letmanyi who show real interest in their patients' problems. The clinic arranges necessary tests such as X-rays and follow-up visits smoothly, making the experience comfortable and positive. Overall, Sutter Urgent Care - Westside is praised for its attentive service and dedication to patient health.
This location is the best. I didn’t have the same experience at the Soquel location. The guy was on his phone while I was just sitting in there for what felt like an hour urgent care took an entire day whereas I was in and out in 15 minutes at the Mission Street location. The nurse and the MA were sweet and got the job done! I’d def go back!
The service was quick and exceptional by both staff and doctors. Both my wife and I were seen immediately, ordered chest x-rays to check lungs because of extended coughing and wheezing and provided with prescriptions of antibiotics and inhalers.
I was seen quickly. Besides the doctor three more nurses or MA’s Assisted me. Everyone was kind and helpful. I thought it was a little weird that I came in with a sinus issue that I had self diagnosed as an infection.
They did their due diligence of BP, O2 sat, temp, asking how long I’ve had it, if I had had a fever but did not ask the color of nasal discharge. The physician looked at my nose and in my ears. The weird part was no one touched me. Back in the day, they would lightly press on your forehead and cheeks and slide their hands under your chin to your neck where your glands are. It’s been seven or eight years and things have changed. I got what I wanted,...read full review