About Mission Hill Dental - Flavio Cheng D.M.D
Mission Hill Dental, led by Dr. Cheng, is known for its thorough and thoughtful care. Patients appreciate the attention to detail during examinations, with Dr. Cheng ensuring they understand their dental health. The staff is friendly and helpful, with Vera at the front desk providing support with insurance issues. Many reviews highlight the gentle and engaging approach of the hygienist, making visits comfortable and enjoyable. While some patients have faced challenges with out-of-network insurance coverage, they still recommend the practice for its quality of care. Overall, the team at Mission Hill Dental works diligently to create a positive experience for their patients, making them feel at ease and valued.
Got in to see Dr Cheng on short notice to check a crack in one of my teeth. He tested in several ways to insure the health of the test. I left with a big smile on my face knowing exactly what to watch for and how to protect my tooth. He’s so thorough and thoughtful. I am very grateful to have him as my dentist and all of our family including grandchildren.
This practice came highly recommended from a work colleague and I waited several months to see them for a comprehensive checkup, first because my insurance was HMO and then because they were in high demand, after my insurance changed to POS. Vera at the front desk was kind and helpful working with my insurance (which is out of network), Dr. Cheng spent a long time doing a thorough exam, and the hygienist (I forget her name) was thorough, gentle, and fun to talk to for about an hour. Unfortunately, what my POS didn't say is that even though I was "100% covered for routine exams with zero copay out-of-network" (that was told to both me and Vera), that 100% was a fraction...read full review
I am very satisfied with my initial visit with Dr. Cheng. The office is well-managed, clean, efficient, and modern. I had a cleaning with one of the hygienist Lori's (lol) and and she was super meticulous. I'll be back soon for a whitening treatment.