The Spa and Sauna Co. - Santa Cruz - Home of Hot Spring Spas

The Spa and Sauna Co. - Santa Cruz - Home of Hot Spring Spas is a trusted local business with over 26,000 satisfied customers since 1976. They specialize in selling and installing Hot Spring hot tubs and Endless Pools® Fitness swim systems. Customers praise the company for its excellent service and responsiveness. One customer shared their positive experience with the prompt and efficient installation of their hot tub, highlighting their satisfaction with the product's performance. Another appreciated the quick and effective repair service provided by Doug, who resolved their hot tub issue without any hassle.

A third customer expressed gratitude for Donna's exceptional service in the service department. Donna went above and beyond to help with an out-of-warranty repair, advocating for the customer and securing significant cost savings. Many customers have also shared how easy and friendly the purchasing process has been. They mention that the team responds promptly to questions and makes owning a hot tub simple. Several reviews highlight how professionally and quickly the team handled old spa removal, new spa delivery, and installation, even in challenging indoor setups. Customers consistently note the friendly, experienced, and professional attitude of the staff, making the entire experience hassle-free and enjoyable.

Overall, The Spa and Sauna Co. - Santa Cruz - Home of Hot Spring Spas is known for its quality products, reliable service, and dedicated team who strive to exceed customer expectations. Customers are happy with the quality of the hot tubs, noting they are built better than the competition, and appreciate the helpful showroom and attentive delivery team. Many express excitement to get their hot tubs heated up and ready for use, confident in the company's expertise and support.