I needed some parts late in the day and the staff stayed a bit late for me.
The peroxide system, contact tank, and catalytic carbon system are installed and working well, thanks to some excellent tech support on the flow meter.
Time will tell on the water quality results.
About Clean Water Systems & Stores Inc.
Clean Water Systems & Stores Inc. specializes in providing a wide range of residential and commercial water treatment systems, including iron filters, acid neutralizers, chlorinators, reverse osmosis, and more. Customers praise the company's quality products, wonderful staff, and fast turnaround. The business is known for its exceptional customer service, with one customer noting that the company promptly replaced their control unit at no charge when they experienced a small leak. Clients also appreciate the knowledgeable staff who help them select the right products for their water filtration needs, often saving them thousands of dollars compared to other options. Overall, Clean Water Systems & Stores Inc. is highly recommended for its reliable water treatment solutions and outstanding customer support.
Reviews
After I left my initial review below they contacted me, apologized. Since then they have been very helpful.
Prior review:
Tried to buy a water purification system from them. Every time you call they leave you on hold forever. Finally got through and made an appointment to talk to a representative. Rearranged my travel plans including a flight to be available at the only time they said they could talk to me. They stood me up. I called back and rescheduled and the representative named Demiam Ashley stood me up again. I suspect this is some kind of a scam business. If they were really interested in customers, I don’t think they would treat prospects like this.
After having several issues with my old water filtration system (which was not adequate to my situation) and my well caving, I did some research online and through local plumbers for over a year before pulling the plug on the water store company.The website is well put together. Many instructive videos posted as well on YouTube by them.My issue (I'm in NC) is acidic water PH6.2 and lots of iron in the water.After looking at various system on the website I gave them a call. They recommended a water test to make sure I would buy the right product for my problems. I already had this done so it saved me some time.I proceeded with the 5900 BT 1.0 neutralizer and the 5900 BT… read full review
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- online estimates
- on-site services
- accepts credit cards
Location
2806 Soquel Avenue # A, Santa Cruz, CA 95062
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