Palo Alto Medical Foundation, Santa Clara Center

Sep 2023

This is the worst place ever! Providers and those working within the internal medicine department really don’t care! Went into an appointment that I was told I would only go in for if I would be able to get care (testing), if not my pcp would refer me to dermatology. I went to the appointment and was basically told they couldn’t do anything for ME to contact dermatology myself. There was no point of going to this visit, a complete waste of time! I could’ve been told this over the phone. Then the Dr didn’t want to tell me who scheduled my appointment and misinformed me (it was directly from internal medicine). So unprofessional!

Aug 2023

This one star is to their billing department.With the same insurance, nothing changed, they were able to submit a claim for services to me in March, then they are not able to verify my coverage with the insurance for my Jun. appt.

Mar 2023

The Santa Clara PAMF location is a bit older and not as updated as the other PAMF locations I have been to. I only come here to get lab work done as this is the closest lab to my house. I find the lab to very efficient and easy to get in and out. I recommend making an appointment prior to coming in so you can skip the line and be called in quicker. The lab only has a few chairs for waiting and is tiny in comparison to the Sunnyvale and Mountain View locations. However, in my experience, I always find the lab assistants to be fast and accurate, despite the small space. I would defiantly recommend this location for your getting your lab work done.