Reviews for Sartain Emergency Plumbing
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accepts credit cards veteran-owned
Ratings
Google: 4.7/5
Sartain Emergency Plumbing
Santa Barbara
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It was 12-23-23. We needed a hero. A different plumber had replaced our sewer lateral. During a 3 day period in which 6" of rain fell with the trenches still open, the sewer lateral fell apart. (I know, right?) Sewage was flowing into the trench instead of to the city sewer. Our plumber was INCOMMUNICADO, so we stopped using the drains, set up a camp toilet in the backyard, and started calling other plumbers. The 4th plumber who answered the phone was Mel of Sartain Plumbing. He asked astute questions, showed up 25 min later, waded into muck that was - well, you can imagine --, reconnected the line while explaining his findings, made helpful suggestions, and billed less...read full review
Needed the outdoor line “Snaked”…found the van on the street waiting to service his next call. I asked for help as two other plumbers never returned my calls. Mel came to my rescue promptly with a sense of humor and my disaster was fixed!! BIG thank u!! So greatly appreciated!Service: Toilet repair
Mainline waste woes are the stuff nightmares are made of. Mel makes them go away and does it with assurance and good nature. I can't say enough about how much it's worth to me to have Mel respond in snap time, arrive one hour later on the dot, hang with it to get my mainline sewer cleaned out in both directions from the clean out in the backyard, then clean up and leave with zero evidence of his passing except our free flowing mainline drain. He has a terrific attitude, and his helper, Brandon was very polite and professional Mel is definitely the man. Couldn't ask for better service. A very satisfied customer.....duh!Service: Drain cleaning