About JNL Glass Inc
Reviews for JNL Glass Inc
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards offers military discount
JNL Glass Inc. is known for being very responsive, friendly, and helpful. The staff provides great customer service, described as next level with immediate follow-up. They are knowledgeable, professional, and easy to work with. Customers report an easy process, with services being super fast. The business is commended for being good value, with prices noted as very reasonable. They handle everything from small repairs and mirror replacements to difficult window installations. The team is conscientious, leaving worksites totally clean and taking care with surroundings. The quality of the glass is highlighted as clear and good. JNL Glass receives strong recommendations for all glass needs, with many customers stating they will continue to do business with them and recommend them to others.
JNL glass was very responsive to our last minute little accident and provided us with immediate additional contact info us to provide more details of the repair to be made. The follow-up was next level as most contractors tend to forget about you, but not not Reina. There was an immediate follow up the next morning. Fortunately, I was asked to leave the issue alone, but had that not happened, JNL would have been hired on customer service alone. I will definitely be recommending them to our host. Thanks, Reina!!!
They were very friendly and helpful on the phone taking my order, which was for a small framed antique mirror replacement. Their price was 1/3 that of what I saw on Amazon for a custom mirror, plus I was dealing with real people who were so friendly! I had asked them not to put it in the frame just to cut costs, but when I arrived, they had framed it for me too (possibly on accident). When I mentioned that I had only paid for the glass, not the framing, they said, "Don't worry about it." The mirror is so clear and good quality, I'm very happy with my experience with them. Thank you!
We had some windows fail in a stairway. Not easy to reach. The guys did a great job in replacing them. They left the house totally clean and were very conscientious about the plants below and keeping the doors closed while going in and out.