Funeral Services And Cemeteries near San Ramon

“Lisa, the owner, introduced all the services we needed in one thoughtful package. She truly understands our Chinese culture and also prepared the documents we may need for future paperwork. During such a difficult time, her support and the professionalism of the whole team made us feel comforted and well taken care of.“

“Everyone with the Castro Valley Neptune Society was very nice and very helpful in a stressful time. When my brother passed, we had to have his remains cremated and mailed to the funeral home in Kentucky. Everything went very smoothly and I really appreciated their help. I highly recommend them to everyone.“

“Our close friend’s family had a memorial service here and their experience and mine (while helping out) was such a beautiful contrast to the high pressure, exploitive tactics used by some mortuaries.

The staff was so friendly and helpful, and they were all willing to step in and help with whatever we asked for and step aside whenever it looked like we wanted to handle it ourselves. It felt SO different from the assembly line atmosphere I’ve witnessed elsewhere and it allowed the family to relax and treasure the experience of saying goodbye with family and friends.

Thank you, Jess C Spencer staff!!!“

“The last several weeks have been quite difficult due to the loss of my husband. So much to deal with and so much paperwork, but because of the wonderful and caring help that Tom of Sorensen's Mortuary in Hayward gave me, I need to write a commendation for him. Tom is so knowledgable, patient, thoughtful, and gives excellent direction and advice. He listened to what I needed, and if he had important information to add, he did with great care. The outcome was that the arrangements could not have been better or more easy for me. Tom was truly outstanding in every respect, and by being so thorough and dedicated, he was quite a big help in getting through the sorrowful days. I could not have asked for a better person than Tom, and I am grateful to him for all he did and how he conducted himself throughout. My thanks to a very special man.“

“We had an excellent experience with Art Monument Company. A special thanks to Andrew. He was approachable, informative, and offered a variety of options to choose from. We were on a tight timeline to have the stone completed for my brother's 1 year anniversary, and Andrew made sure everything was completed within the 2 months. The entire process was seamless and stress-free.

In the design process, Andrew consistently incorporated our feedback and delivered exactly what we wanted. The final stone exceeded our expectations--it was beautifully crafted with great attention to detail. The prices were reasonable, and we are very happy with the outcome. We highly recommend Art Monument Company to anyone in need of their services.“

“Jay was extremely professional and helpful during a difficult time for our family. We used Deer Creek for my mom when she passed away in 2014, and the upmost care she received from Deer Creek staff was appreciated. My father wanted nobody else to handle his body when he recently passed. With COVID protocols, Jay came to our home to complete the paperwork and walked us through the entire process despite us already going through it back in 2014, so we appreciated the clear communication. Jay was present for our father’s services and made sure everything went according to plan. Thank you Jay and thank you Deer Creek staff.“

“They've been great at making things happen and helping me make decisions easier. Thanks much.“

“This is a slowly evolving review of the facilities. Normally, this isn't something you would regularly review unless it happens to you. In this case we had the unfortunate circumstance where my father passed away on Christmas Eve. Since we had no advance directive on what to do when it happens, we struggled to research facilities that handled cremation. Here's the bottom line. If a loved one is in the morgue in the hospital, the hospital will only hold the body for a few days before moving it to somewhere else. Since my father passed away just before a holiday, we had an additional day before we had to scramble to find a mortuary. We met Dennis at their office in Danville. He provided step-by-step instructions on what to do. We did check out other facilities, and eventually came back here. Value wise, is was cheaper than Queen of Heaven ($9,000) and Oakmont ($32,000) to bury our father. Cost wise, it WAS better value here at Graham-Hitch. The benefit here is the use of their facilities which is nondenominational, meaning you can have a religious leader of any religion hold a service here. The room, which had no photos available (so I took some) can hold up to 200 people. They also have an AV room with drop down screen. They quickly moved my father to their refrigeration after we confirmed the paperwork.Our service is in a week.“

“I am grateful to Sinai Memorial, and especially Tom Ottosen, for their services. The staff were compassionate and professional in a moment of terrible grief for me.“

“Thank You For Top Knotch Customer Service During A Very Difficult Moment Just Like Previous Visits When Family Members Were Arranged Here Consistency Has Been Key special Thank You To Molly Roger’s Performance is Above Expectations Also Oscar Lepe Excellent As Always“