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Reviews for Crystal Cleaners

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  • February 2023

    I saw the other reviews but, alas, did not heed their advice. What kind of business doesn't answer their phone? I was just checking on their constant slow service-- no answer. Went to the store and - surprise- pick up not ready. This place is so customer unfriendly, I am surprised they're still in business. Go elsewhere, you'll be happier

  • April 2022

    I have been a customer for many, many, many years. I've never had a problem. However today I experienced sticker shock. $48 for three items (slacks, dress, and a maxi dress). The maxi dress was $24.95, $15.95 dress, $7.95 slacks). I realize the dry cleaning business has taken a hit and small businesses are suffering. I would love to continue to support. However consumers have taken hits and this is not sustainable for me. I still can't believe I paid almost $50 to have three items cleaned. There is no price list posted. If I had known I would have never left my items there. Sad to go but I have no alternative.

  • February 2022

    I should've listened to the reviews of this location but I did have a coupon I could use here so I proceeded to drop by some clothes to get cleaned. They gave me a time of 5 days, a little long but that okay, I wasn't in a rush for those particular clothes. I returned 5 days later and found out they don't know where my clothes went. How is this possible? It was 4 blazers, 3 buttoned up shirts and 1 skirt. (My work clothes) Never again!! They never found my clothes nor did I ever receive an apology. Never never never again

  • Crystal Cleaners

    11040 Bollinger Canyon Rd # C, San Ramon

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