Pacific Pest Management is a professional pest control service based in San Mateo, CA, with over 17 years of experience in both residential and commercial pest management. The company's commitment to customer service is evident in their personalized approach, led by the knowledgeable owner. Reviews highlight the effectiveness of their team, particularly Inspector Sandy, who conducted thorough inspections and offered thoughtful solutions for complex pest issues, such as termites. Customers appreciated her use of technology, like a robot camera, to identify problems without needing to enter challenging spaces.
The company is praised for its professionalism and quick response times, especially for last-minute appointments. Clients have dealt with various pests, including rodents and ants, and found the pricing to be fair. Regular maintenance services help keep homes pest-free, significantly reducing the presence of spiders and other unwanted guests. Another staff member, Steven, also received commendation for his thorough rodent exclusion work, complete with visual proof of his efforts. Overall, Pacific Pest Management is recognized for their effective and friendly service, making them a recommended choice for pest control needs.
I previously left a 1-star review due to a missed appointment and no response to my reschedule request. However, after the property management stepped in, a new appointment was arranged and Christian came out to handle our paper wasp issue.
He did an excellent job—professional, friendly, and very attentive. The problem was fully resolved thanks to his effort.
Based on this service, I’m updating my review to 5 stars.
I just started using Pacific Pest Management at my brand-new property, and they have exceeded my expectations. Alan has been wonderful to work with, and I couldn’t recommend him more highly. He is always thinking of proactive, preventative solutions and does an excellent job communicating with our team regarding any suggestions or resolutions. Thank you, Alan!
I'm a project manager and supervisor for an electrical services company, and so I know how important it is for a business to grow with a good word to mouth and healthy reputation.
It's been a few weeks since I got Pacific Pest to treat my apartment for bed bugs, and I couldn't be happier. Very professional, clear and fair on prices.
I highly recommend them for future projects, take this review sincerely as I don't leave reviews usually and felt I have to leave credit when it's due.
For the record the competition was offering either double the prices, or wouldn't even bother answering or coming since it wasn't close enough for them to serve. Pacific Pest stood out in all… read full review
3917 Beresford St, San Mateo, CA 94403
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