Pure Plumbing Company

Pure Plumbing Company offers a variety of experiences for its customers. While some have reported positive interactions, such as quick responses and reasonable prices, others have faced challenges with the service. One customer had an unsatisfactory experience with a repair person who did not properly diagnose the problem and charged an unexpected fee. However, another customer received excellent service from a technician named Zack, who was thorough and determined to find a leak. Recently, the company has received more positive feedback, with customers praising the work of technicians like Andrew, Ralph, and Kastan. Customers have described the technicians as courteous, knowledgeable, prompt, communicative, friendly, and professional. One customer noted that Kastan quickly installed a faucet in a challenging situation and made Pure Plumbing their first choice for plumbers. Another customer praised Ralph Hermosillo for arriving promptly with all the necessary equipment, replacing their disposal, repairing tub/shower plumbing, and cleaning up thoroughly after the job. Overall, Pure Plumbing Company's service can be a mix, but recent reviews indicate that the company is making strong efforts to provide reliable and efficient service to its customers. One reviewer, who typically does not leave reviews, recommended the company for a simple fix to relight a water heater with no charge. Another customer expressed satisfaction with a very good tankless water heater install, highlighting Bryan's professionalism and attention to detail. These experiences suggest that Pure Plumbing is committed to meeting the needs of its clientele.