Rooter Hero Plumbing & Air in San Lorenzo, CA provides 24-Hour plumbing repair and HVAC services for both residential and commercial customers. Their team of experienced plumbers and HVAC professionals offers a wide range of services, including drain cleaning, sewer repair, water heater installation, AC repair, air conditioning unit replacement, and furnace installation.
Customers praise the company for its friendly, professional, and knowledgeable service. Technicians have been commended for their clear explanations of the work to be done and their commitment to providing outstanding customer service. Rooter Hero also earns high marks for punctuality and courtesy, with technicians calling to confirm arrival times.
Called them because of a plugged bathtub drain. They were super responsive and communicated over text. Ricardo came out and got it done. It turned out to be not a routine drain cleaning at all. It was difficult to get the hair clog out of the pipe , but Ricardo was patient and persistent and got it done. Now my partner and I can take showers again, so I call this a win.
I have to give Rooter Hero 5 star today. it is Sunday night 7pm I made a mistake the kitchen garbage disposal jammed by food. I know It is a small thing but I couldn't fix myself and I really need someone to help. I called Rooter Hero. Surprisingly someone answered the call it seems they work 24/7 and quickly assign Joseph to come to take a look. the whole process was extremely professional. Joseph wore shoe cover. He examined everything carefully then gave the reasonable quote before starting the repair. I know it is a small fix but I really enjoyed the whole service and I will definitely call Rooter Hero in future. it is a great company and very professional.
Came the next day, cleared pipes, used a camara to find out our 67 year old pipes were full of holes. Estimate given and scheduled 2 days later to repipe. All done in one day. Inspected and paid for a few days later. Nice workers. Cleaned up after themselves. Decent price. Happy customers.
16440 Ashland Ave, San Lorenzo, CA 94580
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