About Universal Plumbing & Rooter
Universal Plumbing & Rooter is a trusted plumbing company serving San Jose and the surrounding areas. Known for their reliability and exceptional service, they handle all plumbing needs, including sewer, water, and gas services. Customers appreciate their ability to provide reliable repairs and full replacements, often on short notice. The team, led by skilled professionals like Martin and Manuel, is praised for their friendliness, professionalism, and clear communication. They take the time to discuss options, ensuring the best solutions are chosen based on functionality, aesthetics, and cost. Their expertise covers a wide range of services including installing new water heaters, fixing leaks, and addressing complex plumbing issues. Customers highlight their quick response times, thorough work, and willingness to go the extra mile, even when facing scheduling challenges or unexpected problems. The company offers a 30-day guarantee on their work, which adds to their reputation for quality and trustworthiness. Whether addressing minor repairs or complete replacements, Universal Plumbing & Rooter consistently provides top-quality plumbing solutions. Their commitment to customer satisfaction makes them a reliable choice for residents in San Jose and nearby communities seeking professional, affordable plumbing services.
Martin was great to work with. He took the time to communicate with me and show me photos to verify all the work that was done. Everything was cleaned up and completed in a timely manner. I highly recommend Martin and Universal Plumbing.
This is the second time that I have used Universal Plumbing and had the pleasure of working with Martin both times. The first time I had ghost flushing toilets which I had TWO different plumbers address and it wasn't until Martin came out that the problem was finally corrected. This time around I had a leaking garbage disposal, which was replaced by Smart Plumbers previously. I hadn't noticed the leak until a can which I kept under the sink for cooking grease disposal was full when I took it out. I was confused and then I realized it was water. I didn't bother with Smart and just called Martin. I scheduled for today, got a call and he arrived. Upon inspection...read full review
Amazing job installing a new water heater. My old one was having scary misfires after 13 years, and Martin was able to come quickly ans fix it the same day. He suggested replacing it given its age and also replaced the existing lines and exhaust vent.
Will definitely call Universal again, thank you!