Based on customer reviews, Owens Family Plumbers provides excellent service from the office team to the plumbers. The team was patient, prompt, careful, professional, polite, and easy to trust. They handled a variety of plumbing jobs, including plumbing repair, replacing a water heater, sump pump, main PRV, and shutoff valve, as well as upgrading older plumbing and correcting past repair problems. They also relocated an outdoor hose bib, upgraded kitchen and bathroom fixtures, installed a refrigerator water line, added new shut-off valves, put in a new water softener, and tracked down and repaired a gas leak that others had missed. For drain cleaning, they used a trailer-mounted hydro jetter to clear out grease buildup and sludge, and they also performed drain camera inspections to check for cracks or blockages. The plumbers found issues fast and handled them with a smart, practical approach that saved customers money. They explained everything in simple terms, offered helpful recommendations without pressure, and kept the pricing fair and upfront. The work was finished in just one day, and the team made sure each repair and installation was done the right way. Customers appreciated the hard work, clear communication, and solid plumbing skills, and they felt confident in the quality of the plumbing work. The final result gave customers peace of mind.
Anytime we’ve needed plumbing help, Owens Family Plumbers has given us helpful, kind, and knowledgeable service. It makes everything much easier knowing we can count on them when we call. They have been great with everything from answering questions in the office and helping us plan costs, to upgrading our water heater and checking our plumbing system so it is easier to keep track of how everything is running. When it’s time for regular service on our water lines, drains, and fixtures, we know we can depend on them every time. They explain the work clearly, show up on time, and make the whole process smooth and stress-free. It’s also reassuring to know we have a reliable plumbing team in San Jose when unexpected issues come up or the water stops working the way it should. Great team!
Cameron and Malachi from the plumbing team did a great job at my home. They replaced the shower fixture, fixed a few toilet issues, installed a new sink trap, and repaired the outdoor hose bib. They also checked through several plumbing problems and got everything working the way it should. They responded quickly, came out the same day for a free estimate, and returned the next day to complete the work. The whole service visit was smooth, professional, and efficient. They explained the repairs clearly, kept the work area clean, and showed strong plumbing knowledge from start to finish. I was very impressed with the quality of the work and how well everything was handled.
We’ve used this plumbing and home service team many times for plumbing, hot water heat, and our gas fireplace, and every visit has been a great experience. They schedule service quickly, show up on time, and get the problem fixed without delay. The technicians are friendly, professional, affordable, and very skilled. Malachi diagnosed and repaired our boiler when it was making loud banging noises and the heat was not working properly. The system was brought back up to safe code standards, and the repair was handled efficiently. The team also found and fixed a few other issues during the visit, which gave us real peace of mind. Malachi and Cameron also repaired a...read full review