Called after getting a promo flyer in the mail for maintenance service. Professional technician and he gave me a prioritized list of repairs that should happen next on my 20 year old air conditioner. So far, so good with the AC.
About Cooper Brothers, Inc.
Cooper Brothers, Inc. is dedicated to providing excellent service in San Jose. The team listens carefully to customers' needs and responds with care, ensuring satisfaction from the first call to the final visit. Their technicians, including Patrick and Dillion, are professional, courteous, and punctual. Dillion provided excellent service, showing knowledge and professionalism while offering helpful options for furnace service. Patrick quickly diagnosed and replaced a faulty coil, keeping the customer informed about costs and processes, which helped the system work great again. Customers appreciate how the team lets them know who will arrive via text, making the process more comfortable. The technicians are thorough, quick, and considerate about keeping homes clean. They make helpful suggestions and explain available options for specific setups without pressure to purchase additional services. Many customers recommend Cooper Brothers for HVAC needs, noting that the team focuses on providing effective solutions that improve indoor air quality and ensure systems run smoothly. Overall, Cooper Brothers, Inc. aims to make customers smile and strives to be a role model in the industry.
Reviews
I called because of a clunking noise when my A/C starts. Patrick identified 3 problems including one serious electrical issue which could have caused a fire. My system is running smoothly and efficiently. I feel confident in the work he did and believe I got a good price.
We had a great experience from start to finish. The front office team was friendly and helpful, and communication throughout the process was excellent. We received text confirmations, appointment reminders, and a notification when our technician was on the way, which made everything incredibly easy.
Patrick was our technician, and he was fantastic. He took the time to explain what he was doing and why, answered all of our questions, and was patient, thorough, and genuinely kind throughout the visit. He stayed for several hours to troubleshoot the issue and didn't leave until our AC was back up and running—all during a heat wave! We were so appreciative that he was… read full review
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Hours
Good to know
- accepts credit cards
Location
6866 Santa Teresa Blvd, San Jose, CA 95119
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