San Gabriel Valley Hospital - Emergency Room provides excellent nursing care, according to several reviewers. The reviewers highlight the compassion and professionalism of nurses such as Luong Tran, Yin fen Chen, Abby, and Doris Du. The doctors, including Dr. Kenny Wu, Steven Chen, Dr. Alfredo Lee Chang, and his PA, are also praised for their patience and efficiency.
One reviewer shares their experience of visiting the ER due to a possible collapsed lung of a family member. They mention the hospital's general acute care facilities, the care team assigned to inpatients, and the availability of Mandarin and Cantonese-speaking staff. The reviewer also notes the lack of communication and the process of signing liability forms and inserting a chest tube.
The visitor policy at the hospital allows visitors to enter from 9 AM to 7 PM and stay after 7 PM with a government ID. Although there is a supposed 1-hour limit and one visitor limit, the reviewer mentions that many visitors do not follow the rules and security guards typically do not enforce them.
The inpatient care experience includes a primary doctor who is not always available to speak, but the registered nurse (RN) is always available. The case manager will attempt to downgrade and transfer patients out of the hospital after 10+ days due to pressure from medical insurance. The reviewer notes the terrible food and the issue with the original chest tube falling off after 2 weeks.
Another reviewer shares a positive experience at the emergency center, mentioning the immediate attention they received and the excellent care provided by Dr. Allen Zhi. The reviewer felt cared for and appreciated the doctor's thorough assessment and thoughtful conclusion. Overall, the reviewers highlight the professional and compassionate care provided by the staff at San Gabriel Valley Hospital - Emergency Room.
I’m new in the Area and I chose this hospital for emergency care and I’m impressed 😊 staff are very supportive and the doctor that helped me was very kind and helpful. I’m not sure why they only have 2.8 stars because from my experience they need 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ well I’m going to give my 5 stars 😊 thank you for your service.
Excellent care. No wait at ER. Kind and attentive Nurse. Doctor Tseng genuinely cared and looked for the root of the issue. 10/10
Most attentive care for my dad in the emergency unit…I want to specifically compliment the team of Jonathan, Wendie, and Eddy. They were so helpful to ease the pain that my dad was going thru with his stomach pain due to constipation. There was a lot of cleaning involved and they were so helpful and patient yet putting on a nice gentle smile and gestures. We greatly appreciate it!
438 West Las Tunas Drive, San Gabriel, CA 91776
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