Charlotte is very professional & definitely knows her business. I have had a few facials from other people which were less than satisfactory. Several times my skin was irritated & reddened for a few days following the treatment. This has not been the case with Charlotte. My skin has always been smooth & soft with no irritation. Charlotte always asks if I have any skin concerns. She answers my questions thoroughly & doesn't hesitate to explain something I don't understand. She doesn't try to push me to purchase products or other treatments, which I appreciate. She seems genuinely concerned about me & my skin. Thank you, Charlotte. I look forward to visiting Zen Orchid for all of my facials for a long time.
Paola N.
Jul 2016
Charolette is amazing! Her welcoming vibe makes you feel right at home. She has so much skin care knowledge and you can tell she loves what she does! I couldn't think of anyone else to trust with my skin care needs, thank you for being you Charolette!
Jill P.
Feb 2016
I walk into a relaxed atmosphere and stress immediately went away. I had the new PORCELAIN PEE....and Oh My Gosh, my face looks amazing. Have you ever stood in front of your mirror to see what a face lift would look like for you - well you don't need one after this treatment. You leave feeling refreshed, your eyes feel awake, you skin is so soft and you feel like a million bucks. I am in love with this treatment!!!! I was there for 1 hour and for $175.00 (much more in other places) I walked out no longer needing or wanting a face lift. I feel incredible and can't wait for my husband to get home. Thank you , Thank you Charlotte at Zen Orchid Skincare!!!
Kelsey M.
Nov 2015
Charlotte & her associates are fantastic! I received a gift card for a massage & facial for my birthday and was so impressed with the professionalism and relaxed atmosphere displayed by this business. The services were amazing and so relaxing. Furthermore, I ordered a skincare product from Charlotte which I love! They do not ship, but Charlotte was kind enough to deliver the product directly to me. Talk about customer service! I don't often have the time or extra funds for services like facials, but anytime I do I will absolutely go out of my way to return to zen orchid! Couldn't recommend them strongly enough!
Kristin B.
May 2015
I absolutely love this place! This is a place you want to go back to. Charlotte does amazing work and really knows her stuff. The first time I went in with moderate acne and she told me the reasons why using a facial chart. She performed an acne facial with rose hip remedies and gave me some suggestions on how to care for my skin. I listened to her recommendations and went back in about a month later with renewed skin! This is my new favorite place!
Jessica M.
May 2015
I had my first-ever facial here and it was way better than I expected. I had no idea how beneficial and relaxing one could be. There's a combination of amazing things that help you relax--Charlotte's soothing voice, the neck massage, the good smells. When I was laying down letting the mask set, it was better than Savasana (the corpse pose where you lie still, usually at the end of yoga)! I wish I had learned of Zen Orchid sooner.
April L.
Apr 2015
I was initially a bit put off and confused by the location. However, once I was inside, I immediately relaxed. Charlotte did a great job of creating a warm, relaxing ambiance. She was so nurturing, kind, and thoughtful during the entire facial experience. She made me feel like I was nestled in a warm, luxurious cocoon! She tailored the facial to my needs and really pampered me. Charlotte also gave me some great advice for my skin, which had spent 6 weeks in an air conditioned cruise ship. However, at no point did I feel she was trying to sell me anything. Truly refreshing!! I wish Zen Orchid was closer to home, but for anyone who's in the area, it's worth it. Or do what I did - go to brunch in North Park and then head on over to Zen! Made for a fabulous sunday :) Thank you Charlotte!
Stephanie Sparkles
Feb 2015
I never had a facial before coming to Zen Orchid, it was an amazing first experience. So relaxing and calming as soon as I walked in. They also offer body wraps and waxing and much more. My skin looks amazing. One hundred percent better!♡♥
Angel M.
Feb 2015
Don't waste your time with this SPA.After a month of planning we decided to book with Zen Orchid Skin Care. The week of the service I called to confirm we were all set for Saturday and I was told "Sorry I can't do Saturday, I need more time" Well we booked it a month in ADVICE how much more time does a salon need.We were ok with switching to Sunday and then I got another call two days before telling us that her machine broke, isn't that a coincident.Bottom line is that Charlotte doesn't know how to run a business instead of being honest with her clients and saying that she double booked us, she lied by making up some BS!!! We ended up going to another Spa and we enjoyed every minute of it. NOT WORTH WASTING YOUR TIME!!!!
Robert B.
Jan 2015
Charlotte - be sure to see her for your facial. Calm cool and absolutely wonderful. I'll be back.
Alyce M.
Charlotte is very professional & definitely knows her business. I have had a few facials from other people which were less than satisfactory. Several times my skin was irritated & reddened for a few days following the treatment. This has not been the case with Charlotte. My skin has always been smooth & soft with no irritation. Charlotte always asks if I have any skin concerns. She answers my questions thoroughly & doesn't hesitate to explain something I don't understand. She doesn't try to push me to purchase products or other treatments, which I appreciate. She seems genuinely concerned about me & my skin. Thank you, Charlotte. I look forward to visiting Zen Orchid for all of my facials for a long time.
Paola N.
Charolette is amazing! Her welcoming vibe makes you feel right at home. She has so much skin care knowledge and you can tell she loves what she does! I couldn't think of anyone else to trust with my skin care needs, thank you for being you Charolette!
Jill P.
I walk into a relaxed atmosphere and stress immediately went away. I had the new PORCELAIN PEE....and Oh My Gosh, my face looks amazing. Have you ever stood in front of your mirror to see what a face lift would look like for you - well you don't need one after this treatment. You leave feeling refreshed, your eyes feel awake, you skin is so soft and you feel like a million bucks. I am in love with this treatment!!!! I was there for 1 hour and for $175.00 (much more in other places) I walked out no longer needing or wanting a face lift. I feel incredible and can't wait for my husband to get home. Thank you , Thank you Charlotte at Zen Orchid Skincare!!!
Kelsey M.
Charlotte & her associates are fantastic! I received a gift card for a massage & facial for my birthday and was so impressed with the professionalism and relaxed atmosphere displayed by this business. The services were amazing and so relaxing. Furthermore, I ordered a skincare product from Charlotte which I love! They do not ship, but Charlotte was kind enough to deliver the product directly to me. Talk about customer service! I don't often have the time or extra funds for services like facials, but anytime I do I will absolutely go out of my way to return to zen orchid! Couldn't recommend them strongly enough!
Kristin B.
I absolutely love this place! This is a place you want to go back to. Charlotte does amazing work and really knows her stuff. The first time I went in with moderate acne and she told me the reasons why using a facial chart. She performed an acne facial with rose hip remedies and gave me some suggestions on how to care for my skin. I listened to her recommendations and went back in about a month later with renewed skin! This is my new favorite place!
Jessica M.
I had my first-ever facial here and it was way better than I expected. I had no idea how beneficial and relaxing one could be. There's a combination of amazing things that help you relax--Charlotte's soothing voice, the neck massage, the good smells. When I was laying down letting the mask set, it was better than Savasana (the corpse pose where you lie still, usually at the end of yoga)! I wish I had learned of Zen Orchid sooner.
April L.
I was initially a bit put off and confused by the location. However, once I was inside, I immediately relaxed. Charlotte did a great job of creating a warm, relaxing ambiance. She was so nurturing, kind, and thoughtful during the entire facial experience. She made me feel like I was nestled in a warm, luxurious cocoon! She tailored the facial to my needs and really pampered me. Charlotte also gave me some great advice for my skin, which had spent 6 weeks in an air conditioned cruise ship. However, at no point did I feel she was trying to sell me anything. Truly refreshing!! I wish Zen Orchid was closer to home, but for anyone who's in the area, it's worth it. Or do what I did - go to brunch in North Park and then head on over to Zen! Made for a fabulous sunday :) Thank you Charlotte!
Stephanie Sparkles
I never had a facial before coming to Zen Orchid, it was an amazing first experience. So relaxing and calming as soon as I walked in. They also offer body wraps and waxing and much more. My skin looks amazing. One hundred percent better!♡♥
Angel M.
Don't waste your time with this SPA.After a month of planning we decided to book with Zen Orchid Skin Care. The week of the service I called to confirm we were all set for Saturday and I was told "Sorry I can't do Saturday, I need more time" Well we booked it a month in ADVICE how much more time does a salon need.We were ok with switching to Sunday and then I got another call two days before telling us that her machine broke, isn't that a coincident.Bottom line is that Charlotte doesn't know how to run a business instead of being honest with her clients and saying that she double booked us, she lied by making up some BS!!! We ended up going to another Spa and we enjoyed every minute of it. NOT WORTH WASTING YOUR TIME!!!!
Robert B.
Charlotte - be sure to see her for your facial. Calm cool and absolutely wonderful. I'll be back.