I used the Vons app today for a one hour delivery time frame via the Carlsbad, CA store. After the third-party member picked up the order and did not deliver for almost three hours, I requested a refund for the melted ice cream which I received promptly. I certainly did not expect to see this a couple of hours later: a refund for the entire purchase...thank you Vons for going above and beyond with your customer service!
September 2025
While I regularly frequent Safeway and Albertsons in Arizona, every now and then, I visit San Diego, and I find that Vons is where I would swing by for various items while also still taking part in Safeway/Albertsons promotions. I have been to this Vons location several times and typically to just pick up a few groceries for a weekend or a random visit to pick up a specific item. I recall visiting this store when Safeway/Albertsons/Vons had their annual Monopoly game way back when and then the Flavor Adventure through the app a few years ago, too. While I haven't taken advantage of the curbside pick-up at this location, I know it is offered here. I do have a membership... read full review
May 2025
5 STARS - Not Just a Grocery Store... A Whole Experience Let me start by saying this Vons location is pretty great on its own. The layout is intuitive, the shelves are well-stocked, and the produce section always smells faintly like a Pinterest board. The bakery? Dangerous in the best way. And the self-checkout lanes don't randomly malfunction every other scan like they do at some other grocery stores (cough we see you, Ralphs). BUT... let's talk about the real star of the show: the security guard we've lovingly nicknamed "Spawn." Yes. Spawn. Why Spawn? Because he literally materializes out of nowhere when things get sketchy. One moment you're... read full review
I used the Vons app today for a one hour delivery time frame via the Carlsbad, CA store. After the third-party member picked up the order and did not deliver for almost three hours, I requested a refund for the melted ice cream which I received promptly. I certainly did not expect to see this a couple of hours later: a refund for the entire purchase...thank you Vons for going above and beyond with your customer service!
While I regularly frequent Safeway and Albertsons in Arizona, every now and then, I visit San Diego, and I find that Vons is where I would swing by for various items while also still taking part in Safeway/Albertsons promotions. I have been to this Vons location several times and typically to just pick up a few groceries for a weekend or a random visit to pick up a specific item. I recall visiting this store when Safeway/Albertsons/Vons had their annual Monopoly game way back when and then the Flavor Adventure through the app a few years ago, too. While I haven't taken advantage of the curbside pick-up at this location, I know it is offered here. I do have a membership... read full review
5 STARS - Not Just a Grocery Store... A Whole Experience Let me start by saying this Vons location is pretty great on its own. The layout is intuitive, the shelves are well-stocked, and the produce section always smells faintly like a Pinterest board. The bakery? Dangerous in the best way. And the self-checkout lanes don't randomly malfunction every other scan like they do at some other grocery stores (cough we see you, Ralphs). BUT... let's talk about the real star of the show: the security guard we've lovingly nicknamed "Spawn." Yes. Spawn. Why Spawn? Because he literally materializes out of nowhere when things get sketchy. One moment you're... read full review