About Ulta Beauty
Ulta Beauty is a leading beauty retailer in the United States, offering an extensive selection of over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and CHANEL. Customers appreciate the wide variety of cosmetics, skincare, fragrance, and hair care products available, along with exclusive brands such as Kylie Cosmetics and Olaplex. The store creates a welcoming atmosphere, where associates are attentive and knowledgeable. Customers have praised staff members like Bella for her amazing work with extensions, ensuring everything looks perfect and natural. She is also recognized for her great tips on hair care. Additionally, Ashley H at Mac has been noted for her patience and extensive knowledge, helping customers feel comfortable and informed while shopping. Loyal members benefit from a rewards program that allows them to earn points on purchases, leading to significant savings. Overall, Ulta Beauty provides a positive shopping experience, combining quality products with exceptional customer service, though some customers feel pressured by repeated inquiries about credit card applications.
One of the famous cosmetics shop, having cosmetics, skin, body and hair items, apart from fragrances. Also have makeover facilities by appointment.
See customers dissatisfaction due to staff unnecessarily following for assistance and passing comment on customers.These issues must urgently be addressed by the management.
6/13/25 Both times I've been here I was helped quickly. This time, a lady, Denise, a beautiful Asian woman, and Ashley, a glamorous young lady worked with me. They tried things on my hand and made suggestions that I had not considered. I love it when they educate and offer to help in a friendly, condescending way.
The cashier told me about the event where they give you a makeover for free. I appreciate that she mentioned it.
I'm not getting their emails so I hope I'm not missing out on deals!
Isiah is wonderful! (5 stars). I have a short pixie cut and just went in for a clipper cut/trim. I usually pay about $37 for a trim at Ulta(booking online) and everywhere else . So, not sure why it’s $57. But, he was so kind, detailed and took his time. I called to make an appointment , so she must have booked me for the regular hair cut price.
And, I’d like to be able to pay in the back/salon. Instead of the front of the store. I like to take my time shopping and trying new makeup, but the manager was staring, hovering and giving awkward vibes, like I might try to walk out without paying. I was super relaxed after my service and that was just a buzz kill.