About Sharp Rees-Stealy Carmel Valley
Sharp Rees-Stealy Carmel Valley is a patient-friendly healthcare facility offering convenient access to primary care services. Patients appreciate the superb doctors and front desk staff who provide great customer service. The center allows for same-day or next-day appointments and also offers expert advice from specially trained nurses during the day and after hours. A recent update to their mobile app has improved patient experience, allowing both parents to access their children's medical records easily. The location is stress-free, with easy parking and access from the freeway. Staff members, like Jeff at the front desk, are known for their helpfulness, ensuring patients receive prompt assistance with any issues, including insurance concerns.
The doctors and front desk staff are superb.
Sharp also recently switched to a new browser and mobile app. I was skeptical at first, but the new app allows *both* parents to see every child's medical records, and the phone staff for pediatrics were empowered to help me set it up-- no separate line or call center for IT. It was the best experience for a patient IT issue that I have had in over 10 years. Good job Sharp!
I love seeing my doctor here. It is a stress-free location (easy parking, easy to find, big lobby, easy access from freeway, and great customer service). My doctor is very responsive to any concerns and questions I have.
Jeff at the front desk was super helpful today. I was having issues related to my insurance that ended up being the insurance providers fault. Jeff was friendly and helped me get it taken care of so I could still be seen. THANKS JEFF!!