My mother was diagnosed with ovarian cancer. They assisted us the entire way throughout her nerve-racking battle. Thank you so much to the entire staff for their love and care. We appreciate you all!
Yasmin Barakat Kamkar
May 2025
Excellent doctors!
Shannon Sanchez
Mar 2024
I'm really struggling with this experience so far. I will update as I go as I have not seen an actual Doctor yet because that is impossible until you have exhausted yourself physically, mentally and spiritually WITH CANCER. I've encountered rudeness, extreme lack of empathy, inefficiency, lack of effective communication, inability to render a diagnosis, despite me running all over the planet to get them everything they asked for (their world-renowned pathologists re-examined my slides that I HAD to provide to move on in this process and put "blood and a few clusters of cells"), bigotry and confusion. The worst part of cancer is, by far, navigating the system. If you do not have the stomach for that.. good luck. Overall.. they don't believe you, you have to do all the work, you have to have repeat, invasive procedures, despite already having a diagnosis.. it's just completely the opposite of everything they promise. Be prepared and do not expect kindness or accuracy..I'm holding on and doing everything I have to because, likely I need a great surgeon..and this is what we have to do to earn an audience with one. The system is not going to change because a peon like me has a mental breakdown due to it, so it is what it is.My hope is that I will eventually have a good surgery and get rid of this cancer.. thus being able to look back and feel all the red tape, gatekeeping, mistreatment during a very difficult time, inefficiency and delays.. will be worth it.I think they might blow their budget on the Doctors and really just don't hire any other good talent. The lady at the Cancer Center that greets people is awful. There was a person who answered the phone when I was trying to get a coveted consultation who was so rude, my daughter was shocked and wanted to punch her through the phone, the ocology nurse navigators tell you 147 different stories, don't call you back.. pathology can't read slides and won't take a report from Mexico cause they think they're too good and I was told to never bring in any records unless they're in English...uhhmm OK.I'm just..tired and I still have another biopsy, imaging, surgery and radiation. You wouldn't think so with the absolute lack of compassion.I love Sharp. I love my Doctors in Mexico. I love my old Endo in Orange County. I just do not have a choice at this point but to go to Scripps as UCSD misdiagnosed me and they were awful.. There are only a few places that can treat this recurrent cancer.If you are newly diagnosed, take it from someone dealing with cancer for 14 years.. surgery and treatment will be far easier than the US system, especially a place like Scripps where they truthfully act like they do not give AF about you at all.I will also add that I'm already a cancer patient and my diagnosis of Multiple Endocrine Neoplasia is well established, so I fail to understand why I have to beg to be seen. My body has been growing cancer and other tumors since I was a teenager. I think after 3 neck surgeries, a chest surgery, brain surgery and female surgeries, not to mention the extremely high pancreatic tumor marker.. I would have the right to SEE a doctor and not be doubted at every turn. I have been through hell and back. I feel like I'm stuck in an abusive relationship at this point and my Medical PTSD is at an all-time high.Even if, on the outside chance that the pathology from my palpable, swollen, hard lymph nodes in the exact spot of my previous cancer, that have already been biopsied and diagnosed as cancer, is proven to be incorrect, with my history and the fact that MY BODY HAS AN ACTUAL TUMOR SYNDROME, one would think it would be prudent to act.I spoke to a Nurse Supervisor after I left this review, and to her credit, she did say they would address some of my concerns. I was promised a call from my Oncology Navigator yesterday that never happened.I am going to stick with Sharp.
Shannon C.
Mar 2024
This is my exact experience so far. I am hoping things improve. In the past, when I was evaluated for cancer and other tumors, I did not document in real time. In a way, this is me documenting my experience in the form of a review. I requested a cancer consultation online three times. I got one call back that I missed. I was able to set up, in the meantime, my patient account and give my insurance information. I already had a diagnosis of recurrent cancer and a fourteen year history of multiple endocrine neoplasia. Shortly after setting my account up and not getting anywhere with the online requests, I called their 800 number. My call was answered by the rudest person I have ever spoken to at a medical office. This was on Bluetooth, and my daughter was in the car. She was very angry and shocked by this treatment. That did not go anywhere. I then spoke to another person who demonstrated some kindness and was able to get me an appointment several weeks out. I have proven cancer. I then began conversing with an Oncology Nurse Navigator who called me days later, and I explained my situation more thoroughly. She explained to me that, in order to proceed or even be initially approved to see one of their surgeons, I must sign releases, get all records, and get them my pathology and slides. I understood and immediately drove over to their cancer center with my CDs, images, reports.. I was met by a very rude receptionist there who acted like I was bothering her, and there was not one other person in the entire place. She accepted my physical records. I believe her name is Ana. More on her later. I sent in ultrasound reports and images, original pathology from the first cancer, surgery reports, new pathology reports, etc etc etc. My Oncology Nurse Navigator and her team repeatedly told me contradicting responses when I asked if my images had been uploaded. They told me that I could not turn in anything done in Mexico, that they do not provide language services. This was totally ludicrous as Scripps is right at the border. It was made, at this point, abundantly clear that I was not getting an audience with a Doctor, despite my history of thyroid cancer, thymus cancer, pituitary cyst and a pancreatic neuroendocrine tumor, UNLESS I get them those slides. I went to the pathology office at New City in Mexico, where my biopsy was done, and the lovely Dr. Ibarra had read my slides and diagnosed my lymph nodes as recurrent thyroid cancer. I had a very pleasant and productive 20 minute conversation with her. She was kind and wonderful. I drove to Scripps, where I needed to drop off these slides to proceed. My GPS took me to the cancer center and I was lost. I walk in and there is Ana. I ask her very nicely to assist me with directions. She wasn't even in there when I got there and the place was empty. But, when she did come in and I saw her, she was not busy and I approached her very nicely as I had remembered her attitude previously with my imaging. She exasperatedly tells me the building is behind her. I'm still confused. I guess she could see that on my face, so she pulls out a map and tells me in 5 seconds.. it's here, walk over this bridge or go park there, it's easy. I'm directionally challenged, exhausted, stressed, never been there before, do not see a building.. so I'm trying to process. She RIPS THE MAP out of my hand and starts pointing to it agsin then hands it back and is sooooo exceedingly rude, that I said ok. I turned, walked away, threw her map on the floor and flipped her off as I was leaving. I do not know how people have the actual audacity. She has 0 clue as to what I have been through and I am 100% over people like her. So, that brings me to pathology. I FINALLY FIND THE PLACE that nobody could care to help me find and I walk in. They had 0 clue as to why I was there, despite four conversations with my nurses. They acted like I was an alien. They were not even going to label them. I had to write my name and birthdate down on a post-it note. I walked out of there more stressed out than eve
Lina Olsen
Feb 2024
I was scolded by doctor Longoria in a presence her nurse We arrived to scripps for my 10 30 am appt. doctor Longoria was not there She was at Mercy hospital We were lost looking for the building The staff at Scripps give us wrong address We we’re so frustrated driving from one place to anotherThen Longorias nurse called looking for me it’s close 11am now We drove to San diego from Nevada finally I saw Longoria She told me She didn’t perform my surgery and she was doing me a favor by seeing me and that I was rude to her staff So unprofessional i will not be seeing her anymore for my follow-up I’ll find another oncologist somewhere else. I don’t recommend her.
E D
Jan 2024
I do not recommend it. I had breast cancer, less than 5 years ago, and Scripps has done nothing to contact me for follow-ups. They tell you the possibility of cancer returning but then they don't check up on you. It's impossible to send a message to the doctor that should be follow-ing up with you, because if you haven't seen them for a while, (last time was December 2022, hence my review), they disappear from your portal. When you call , no one seems to know what to do. So, of course, who wants to be fighting their way in? And, the same happened in December 2022. This is tiring.
Anne M.
Dec 2023
Two years in a row, Scripps has done nothing to contact me after my breast cancer surgery. I'm on my 4th year and they have not made any contact with me. Last year, they contacted me after I complained. They are the worse! They seem to care when you are bringing more money in. I noticed the name has changed from Anderson Cancer Center to Johns Hopkins, but I really don't think there is any change, nothing that I have noticed (since I'm ignored). I will have to leave this place and move to UCSD, since they have better ratings. So tired of trying to figure out where to go next because they do not look after you. You almost have to fight your way in.
Alie Martinson
Dec 2023
Words cannot express how much I love and appreciate the staff at the Scripps Cancer Center. I was fortunate to only need to spend a short amount of time there, but every time I come back for a check up, the team greets me by name, they remember details that I have shared about my life and make me feel like I am surrounded by family. The Rad team is the best - especially Brittany, Cody and Bryan. Thank you for helping us through an emotional and scary process.
Diann Wilson
Aug 2023
Spent 6 + weeks getting radiation and was so pleased with the 3 techs who treated me, along with the ease of scheduling and responsiveness when I had to change appointments.
E. D.
Mar 2023
Terrible! Doctor Ma, surgical oncologist, left Scripps and I was left without a doctor. I sent a message to Scripps Anderson due to pain on my breast to Scripps MD Anderson, since my surgery for breast cancer was in 2019. Six months later and I have not had a call returned. I had to call my insurance company, to get Scripps Anderson MD to follow up with me.And I did contact Scripps on the email address provided below to give my contact information as requested. To date, I have not received any apologies for never following up on my medical care.Don’t recommend for those going through breast cancer.
Barbara Watsula
My mother was diagnosed with ovarian cancer. They assisted us the entire way throughout her nerve-racking battle. Thank you so much to the entire staff for their love and care. We appreciate you all!
Yasmin Barakat Kamkar
Excellent doctors!
Shannon Sanchez
I'm really struggling with this experience so far. I will update as I go as I have not seen an actual Doctor yet because that is impossible until you have exhausted yourself physically, mentally and spiritually WITH CANCER. I've encountered rudeness, extreme lack of empathy, inefficiency, lack of effective communication, inability to render a diagnosis, despite me running all over the planet to get them everything they asked for (their world-renowned pathologists re-examined my slides that I HAD to provide to move on in this process and put "blood and a few clusters of cells"), bigotry and confusion. The worst part of cancer is, by far, navigating the system. If you do not have the stomach for that.. good luck. Overall.. they don't believe you, you have to do all the work, you have to have repeat, invasive procedures, despite already having a diagnosis.. it's just completely the opposite of everything they promise. Be prepared and do not expect kindness or accuracy..I'm holding on and doing everything I have to because, likely I need a great surgeon..and this is what we have to do to earn an audience with one. The system is not going to change because a peon like me has a mental breakdown due to it, so it is what it is.My hope is that I will eventually have a good surgery and get rid of this cancer.. thus being able to look back and feel all the red tape, gatekeeping, mistreatment during a very difficult time, inefficiency and delays.. will be worth it.I think they might blow their budget on the Doctors and really just don't hire any other good talent. The lady at the Cancer Center that greets people is awful. There was a person who answered the phone when I was trying to get a coveted consultation who was so rude, my daughter was shocked and wanted to punch her through the phone, the ocology nurse navigators tell you 147 different stories, don't call you back.. pathology can't read slides and won't take a report from Mexico cause they think they're too good and I was told to never bring in any records unless they're in English...uhhmm OK.I'm just..tired and I still have another biopsy, imaging, surgery and radiation. You wouldn't think so with the absolute lack of compassion.I love Sharp. I love my Doctors in Mexico. I love my old Endo in Orange County. I just do not have a choice at this point but to go to Scripps as UCSD misdiagnosed me and they were awful.. There are only a few places that can treat this recurrent cancer.If you are newly diagnosed, take it from someone dealing with cancer for 14 years.. surgery and treatment will be far easier than the US system, especially a place like Scripps where they truthfully act like they do not give AF about you at all.I will also add that I'm already a cancer patient and my diagnosis of Multiple Endocrine Neoplasia is well established, so I fail to understand why I have to beg to be seen. My body has been growing cancer and other tumors since I was a teenager. I think after 3 neck surgeries, a chest surgery, brain surgery and female surgeries, not to mention the extremely high pancreatic tumor marker.. I would have the right to SEE a doctor and not be doubted at every turn. I have been through hell and back. I feel like I'm stuck in an abusive relationship at this point and my Medical PTSD is at an all-time high.Even if, on the outside chance that the pathology from my palpable, swollen, hard lymph nodes in the exact spot of my previous cancer, that have already been biopsied and diagnosed as cancer, is proven to be incorrect, with my history and the fact that MY BODY HAS AN ACTUAL TUMOR SYNDROME, one would think it would be prudent to act.I spoke to a Nurse Supervisor after I left this review, and to her credit, she did say they would address some of my concerns. I was promised a call from my Oncology Navigator yesterday that never happened.I am going to stick with Sharp.
Shannon C.
This is my exact experience so far. I am hoping things improve. In the past, when I was evaluated for cancer and other tumors, I did not document in real time. In a way, this is me documenting my experience in the form of a review. I requested a cancer consultation online three times. I got one call back that I missed. I was able to set up, in the meantime, my patient account and give my insurance information. I already had a diagnosis of recurrent cancer and a fourteen year history of multiple endocrine neoplasia. Shortly after setting my account up and not getting anywhere with the online requests, I called their 800 number. My call was answered by the rudest person I have ever spoken to at a medical office. This was on Bluetooth, and my daughter was in the car. She was very angry and shocked by this treatment. That did not go anywhere. I then spoke to another person who demonstrated some kindness and was able to get me an appointment several weeks out. I have proven cancer. I then began conversing with an Oncology Nurse Navigator who called me days later, and I explained my situation more thoroughly. She explained to me that, in order to proceed or even be initially approved to see one of their surgeons, I must sign releases, get all records, and get them my pathology and slides. I understood and immediately drove over to their cancer center with my CDs, images, reports.. I was met by a very rude receptionist there who acted like I was bothering her, and there was not one other person in the entire place. She accepted my physical records. I believe her name is Ana. More on her later. I sent in ultrasound reports and images, original pathology from the first cancer, surgery reports, new pathology reports, etc etc etc. My Oncology Nurse Navigator and her team repeatedly told me contradicting responses when I asked if my images had been uploaded. They told me that I could not turn in anything done in Mexico, that they do not provide language services. This was totally ludicrous as Scripps is right at the border. It was made, at this point, abundantly clear that I was not getting an audience with a Doctor, despite my history of thyroid cancer, thymus cancer, pituitary cyst and a pancreatic neuroendocrine tumor, UNLESS I get them those slides. I went to the pathology office at New City in Mexico, where my biopsy was done, and the lovely Dr. Ibarra had read my slides and diagnosed my lymph nodes as recurrent thyroid cancer. I had a very pleasant and productive 20 minute conversation with her. She was kind and wonderful. I drove to Scripps, where I needed to drop off these slides to proceed. My GPS took me to the cancer center and I was lost. I walk in and there is Ana. I ask her very nicely to assist me with directions. She wasn't even in there when I got there and the place was empty. But, when she did come in and I saw her, she was not busy and I approached her very nicely as I had remembered her attitude previously with my imaging. She exasperatedly tells me the building is behind her. I'm still confused. I guess she could see that on my face, so she pulls out a map and tells me in 5 seconds.. it's here, walk over this bridge or go park there, it's easy. I'm directionally challenged, exhausted, stressed, never been there before, do not see a building.. so I'm trying to process. She RIPS THE MAP out of my hand and starts pointing to it agsin then hands it back and is sooooo exceedingly rude, that I said ok. I turned, walked away, threw her map on the floor and flipped her off as I was leaving. I do not know how people have the actual audacity. She has 0 clue as to what I have been through and I am 100% over people like her. So, that brings me to pathology. I FINALLY FIND THE PLACE that nobody could care to help me find and I walk in. They had 0 clue as to why I was there, despite four conversations with my nurses. They acted like I was an alien. They were not even going to label them. I had to write my name and birthdate down on a post-it note. I walked out of there more stressed out than eve
Lina Olsen
I was scolded by doctor Longoria in a presence her nurse We arrived to scripps for my 10 30 am appt. doctor Longoria was not there She was at Mercy hospital We were lost looking for the building The staff at Scripps give us wrong address We we’re so frustrated driving from one place to anotherThen Longorias nurse called looking for me it’s close 11am now We drove to San diego from Nevada finally I saw Longoria She told me She didn’t perform my surgery and she was doing me a favor by seeing me and that I was rude to her staff So unprofessional i will not be seeing her anymore for my follow-up I’ll find another oncologist somewhere else. I don’t recommend her.
E D
I do not recommend it. I had breast cancer, less than 5 years ago, and Scripps has done nothing to contact me for follow-ups. They tell you the possibility of cancer returning but then they don't check up on you. It's impossible to send a message to the doctor that should be follow-ing up with you, because if you haven't seen them for a while, (last time was December 2022, hence my review), they disappear from your portal. When you call , no one seems to know what to do. So, of course, who wants to be fighting their way in? And, the same happened in December 2022. This is tiring.
Anne M.
Two years in a row, Scripps has done nothing to contact me after my breast cancer surgery. I'm on my 4th year and they have not made any contact with me. Last year, they contacted me after I complained. They are the worse! They seem to care when you are bringing more money in. I noticed the name has changed from Anderson Cancer Center to Johns Hopkins, but I really don't think there is any change, nothing that I have noticed (since I'm ignored). I will have to leave this place and move to UCSD, since they have better ratings. So tired of trying to figure out where to go next because they do not look after you. You almost have to fight your way in.
Alie Martinson
Words cannot express how much I love and appreciate the staff at the Scripps Cancer Center. I was fortunate to only need to spend a short amount of time there, but every time I come back for a check up, the team greets me by name, they remember details that I have shared about my life and make me feel like I am surrounded by family. The Rad team is the best - especially Brittany, Cody and Bryan. Thank you for helping us through an emotional and scary process.
Diann Wilson
Spent 6 + weeks getting radiation and was so pleased with the 3 techs who treated me, along with the ease of scheduling and responsiveness when I had to change appointments.
E. D.
Terrible! Doctor Ma, surgical oncologist, left Scripps and I was left without a doctor. I sent a message to Scripps Anderson due to pain on my breast to Scripps MD Anderson, since my surgery for breast cancer was in 2019. Six months later and I have not had a call returned. I had to call my insurance company, to get Scripps Anderson MD to follow up with me.And I did contact Scripps on the email address provided below to give my contact information as requested. To date, I have not received any apologies for never following up on my medical care.Don’t recommend for those going through breast cancer.