About ProTouch Pool Services
ProTouch Pool Services is a trusted pool service provider in San Diego, specializing in pool equipment repair, installation, and maintenance. The team is known for their professionalism, knowledge, and reasonable pricing. Customers have praised their ability to quickly diagnose and fix issues, such as spa heater malfunctions, and for providing clear explanations about ongoing maintenance needs. First-time pool owners have found the staff to be honest and open, guiding them through necessary inspections and repairs. The services include weekly pool cleaning, filter cleans, algae cleanup, hot tub cleaning, and complete equipment installation and repair. Clients appreciate the prompt response times and the dedication of the team, who often go the extra mile to ensure customer satisfaction. The owner and staff are known for their honesty, thoroughness, and helpful attitude, with Kevin, in particular, praised for his detailed inspections, free advice, and genuine care. With a commitment to quality service and customer care, ProTouch Pool Services is highly recommended for anyone in need of reliable pool maintenance and repair solutions. Customers highlight the team's honesty, professionalism, and willingness to help, making it a trusted choice for pool needs in San Diego.
Called in with an air gap issue and spoke to Kevin and then Lance. They both had a fantastic attitude of helpfulness. I requested a service visit but they instead gave me a quick suggestion that worked and avoided the cost of the service call. That built a lot trust for me with them for all my future service needs. It’s a pool, things break, and now I trust they won’t take advantage of me when the big breaks happen.
I can’t say enough about the outstanding service I received from Lance and Kevin! They are both true professionals. Lance was able to diagnose and fix our pool pump in just one visit, which was incredibly impressive. Their expertise, honesty, and professionalism earned my trust right away. I highly recommend Lance and Kevin to anyone looking for reliable, knowledgeable, and exceptional service!
Lance was knowledgeable and responsive. I had a new filter and heater installed. There was a small issue with the install, but they took care of it immediately. Would use again.