About Payless Water Heaters & Plumbing
Payless Water Heaters & Tankless Water Heaters is a specialist in water heater services, offering same-day assistance and a commitment to customer satisfaction. Their fully trained technicians are known for their professionalism, expertise, and ability to leave homes cleaner than they found them. The company provides a 100% price guarantee and prides itself on delivering high-quality water heaters with full warranties. Customers have praised the quick response times and the courteous nature of the staff. Technicians like Dustin and Jerry have been particularly noted for their knowledge, efficiency, and dedication in restoring hot water and installing new water heaters in a timely manner. They have demonstrated the ability to diagnose issues quickly, provide options at different price points, and thoroughly explain the differences between tankless and traditional water heaters. Recently, some customers mentioned that while there can be delays in service, the professionalism and competence of the technicians make up for it. One customer was impressed with the excellent customer service even on a holiday, receiving a new water heater within hours. Overall, Payless Water Heaters is recognized for their reliable service and expert workmanship, making them a strong choice for water heater needs.
Same day service on the day I request the appointment. Originally scheduled install for the following day, Sunday. They had an opening later on Saturday, so I took it. Arrived 40 minutes early and completed install in quickly. Work area left clean. I would highly recommend Payless Water Heater. The previous water heater we had installed over 20 years ago, by Payless.
Overall the experience was great. Had a water heater fail overnight and Antonio C. showed up promptly that morning. He clearly explained the situation and recommended a replacement. He had the old unit removed and the new unit installed in under 4 hours.
Hard to believe, but it was less than 30 minutes between my call and Dustin's arrival! Even though it was bad news about my defunct water heater, at least we have a plan going forward.