Had some work done and they left my place a wreck. Very messy and bad service . Also horrible drivers on the freeway. One of their vans almost ran me off the road today
September 2014
WATCH OUT FOR HIDDEN FEES LIKE CREDIT CARDS AND TRUCK PARKING CHARGES!I had them do a quick service of about 30 minutes or so. They sent me several invoices that were all for several hours of work. After many attempts to get the correct invoice from them, I finally reached a supervisor in their “customer service” department. They tried to tell me that I should pay for the truck driving all the way to La Jolla as well as his time to find parking. It’s almost like just because they saw a La Jolla address they started tacking on bogus fees.They even fired the original dispatcher who took my call for not telling me about some of their hidden fees, and yet they continue... read full review
September 2012
I am the facilities manager for a San Diego North County manufacturing firm. 6 years ago when we moved into this building we discovered that the air conditioning system had been neglected for approximately 10 years. We have a water sourced heat pump system that relies on cooling water from an outside evaporative cooling tower. All of our A/C units are located inside the building. The entire system from the interior A/C units to the cooling tower to the individual cooling loops was in horrible shape. Needless to say our dated and neglected system was unreliable, difficult to get to, and on the verge of collapse. Such a collapse would have shut our production efforts... read full review
Had some work done and they left my place a wreck. Very messy and bad service . Also horrible drivers on the freeway. One of their vans almost ran me off the road today
WATCH OUT FOR HIDDEN FEES LIKE CREDIT CARDS AND TRUCK PARKING CHARGES!I had them do a quick service of about 30 minutes or so. They sent me several invoices that were all for several hours of work. After many attempts to get the correct invoice from them, I finally reached a supervisor in their “customer service” department. They tried to tell me that I should pay for the truck driving all the way to La Jolla as well as his time to find parking. It’s almost like just because they saw a La Jolla address they started tacking on bogus fees.They even fired the original dispatcher who took my call for not telling me about some of their hidden fees, and yet they continue... read full review
I am the facilities manager for a San Diego North County manufacturing firm. 6 years ago when we moved into this building we discovered that the air conditioning system had been neglected for approximately 10 years. We have a water sourced heat pump system that relies on cooling water from an outside evaporative cooling tower. All of our A/C units are located inside the building. The entire system from the interior A/C units to the cooling tower to the individual cooling loops was in horrible shape. Needless to say our dated and neglected system was unreliable, difficult to get to, and on the verge of collapse. Such a collapse would have shut our production efforts... read full review