Reviews for Massage Envy
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by appointment only accepts credit cards accepts apple pay private lot parking gender-neutral restrooms bike parking wheelchair accessible therapists sherry
Ratings
Google: 3.4/5 Facebook: 3.7/5 Tripadvisor: 5/5 Foursquare: 7.4/10 Nextdoor: 1 ❤️Massage Envy
2560 Laning Rd Ste Ste A103, Point Loma
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Difficult to get ahold of something to try & book, and now this place is pulling the whole “marketplace price adjustment” scam as well, where they charge you to use the session you’ve already purchased - such a joke.
I have been really unhappy with my membership the past couple months, my hours kept building up and I was NEVER able to get in or able to get ahold of management. I came in and spoke to Joann who is the new manager there (finally) and she was able to help me with with my account and gave me a couple options about what I can do, she was very sympathetic about my concerns and wanted to get me booked for when I come back from my vacation and threw in free hot towels for me! Now I can't wait to come back to get my service now especially with all the hours I have. Thank you Joann!!!
This massage envy is pretty good. They have good therapists and an excellent esthetician named Claudia ( I would rate her 5 stars!). The front desk is generally nice, but they have cancelled appointments on me before.