Glamour Nails

Jun 2024

Amazing service. The lady that did my nails was so sweet and kept checking in to make sure the temperature was right and that I was relaxed. Great price for what you get as well. Would come again next time I’m in Del Mar

Jul 2023

Great experience and friendly staff. Acrylic set done by My. She was very detail-oriented and was able to perfectly follow an image i showed her for reference. Nails are holding up well and I'm still getting compliments after two weeks of having them!

May 2023

I had an experience at this nail salon last month that has left me feeling uneasy and I felt compelled to share my observations. Although the salon itself is quite clean and the nail artistry on my 50 year old nails nice, I encountered a situation related to communication that diminished the overall quality of my experience. As a male this is my 2nd visit in 5 years. While there I noticed the technicians often conversing among themselves in Vietnamese, a language I do not understand. I respect that everyone has the right to speak in their native language, but the persistent and exclusive nature of their conversation made me feel left out and somewhat uncomfortable in a setting where I should have been able to relax. Being a fan of Seinfeld, I was reminded of the episode where Elaine felt humiliated in a similar situation at a nail salon. So, if they will not speak my language, I will try and understand Vietnamese. I decided to use Google Translate and a strategically located. iPhone to get a sense of the conversation taking place. While I acknowledge that Google Translate may not provide a completely accurate translation, some of the deciphered conversation seemed inappropriate and somewhat insulting for a professional setting. Granted my toenails are not a beautiful site to look at, but try whispering in another language than Vietnamese if you don't want me to hear. This situation made me feel as though my privacy and comfort as a customer were not respected. In a service industry, especially one as personal and intimate as a nail salon, it's crucial to create an environment where customers feel included and valued. In my opinion, ensuring that client-facing conversations are conducted primarily in a language that the client understands, or at least providing a summary of the conversation when relevant, would go a long way in maintaining this atmosphere. I hope this feedback is received in the constructive spirit in which it's intended. I believe that with a more mindful approach to communication and customer comfort, this salon has the potential to provide an outstanding overall experience. My nails look great and I'll set a reminder in three years and see if things changed Remember, this is only my experience my translation and my perception, and others might have had different experiences. I would be more than willing to return in 3 years if I see improvements in this area