About FACTORY DIRECT FLOOR STORE
Factory Direct Floor Store is a family-owned and operated flooring store in San Diego, CA, offering a vast selection of quality flooring products at affordable prices. The knowledgeable and friendly team provides excellent customer service, ensuring a smooth and satisfying experience. The owner, Bryan, goes above and beyond to deliver exceptional customer service and is actively involved throughout each project, handling issues with great professionalism. His team, including the flooring expert Ruben, is skilled and ensures a beautiful and long-lasting finish for projects of all sizes, from luxury spc vinyl flooring to entire homes. Customers appreciate the superior workmanship and attention to detail, often highlighting how the installations are completed to the highest standards. Many have noted that the service is responsive and helpful, creating a seamless experience from selecting flooring to installation. With a commitment to quality and great pricing, Factory Direct Floor Store continues to receive high recommendations from satisfied customers.
Absolutely superior workmanship, all details were done with perfection and the service provided by Bryan was excellent and the install done by David was of the highest standards - They are wonderful to work with... Highly recommend using this company!!!
I had a great experience with Factory Direct Floor Store. Bryan helped me pick flooring selections that were current, American made, and safe. He sent us samples to compare, and provide great customer service to help us choose and prepare. The team came in and did our whole house. It feels like we moved into a new home. Carpets look great... floors look great... and a great price. I can't figure out why anyone would give these guys less than 5 stars-- this team was very responsive and did outstanding work.
I've used Factory Direct flooring twice now for two separate projects, one in California and the second one in Colorado and both experiences have been outstanding. Their customer service is excellent—super responsive, helpful, and professional from start to finish. The turnaround time was quick, and they delivered exactly what was promised. On top of that, their pricing is the best I’ve found and the shipping out state was seamless. Great quality, great service, and overall excellence. Highly recommend!