About Eleven Optical
Eleven Optical is a unique eyewear store known for its commitment to quality and customer satisfaction. They source frames and lenses directly from suppliers, especially from Korea, focusing on stylish designs and material quality without the high prices associated with luxury brands. The store features an open display of frames, allowing customers to easily try on and select their favorites. New glasses can be ready in just 20 minutes, providing a quick turnaround for busy shoppers. Customers frequently praise the exceptional service provided by the staff, particularly highlighting the knowledgeable and caring approach of Michael. He takes the time to listen to clients' needs and ensures everyone leaves satisfied with their choices. The experience is often described as a refreshing change from typical optical visits, with no pressure to upsell. Eleven Optical accommodates various insurance plans, including VSP, and assists customers in navigating reimbursement processes. They offer free cleaning and adjustments, regardless of purchase, enhancing the overall value. The selection of frames is noted for fitting Asian faces well, being both lightweight and comfortable. Customers appreciate the top-notch selection of frames that balance style and function, catering to those looking for something trendy, classic, or unique. With free parking available, Eleven Optical is highly recommended for anyone seeking a great selection of eyewear and outstanding service.
As an Asian girly, it’s pretty hard to find glasses frames! 17 years ago I bought a pair of frames from Koreatown in LA and they fit perfectly. However, this morning, my glasses broke, and they were not able to be fixed. Luckily, I went into Eleven where the owner Michael was extremely helpful! They buy all their Frames from Korea and so they definitely have the perfect Asian fit. Michael was able to find a frame that was pretty much the same as what I had. He even exchanged the lenses for me. And the best part the frames were only $60! Thank you!!!!
I'm glad we found this optician! We urgently needed same-day glasses as we were visiting from out of state, and he delivered within an hour on a Saturday. 100% recommended for great service, speedy delivery, wide choices, and affordable prices :)
I had an excellent experience at Eleven Optical. Huge shoutout to Michael for going above and beyond—he helped me find a great doctor to get the correct prescription, and then turned around and made my glasses the same day using frames I brought in.
Michael was friendly, knowledgeable, and genuinely cared about getting everything right. The customer service was outstanding from start to finish. It’s rare to find this level of expertise, efficiency, and attention to detail. Highly recommend Eleven Optical!