Exceptionally Helpful! I went in looking for assistance with a pool leak that I have had for years. Previous places offered me detection and repair services that they predicted would go over $10,000. The guy at Discount Pools in Escondido listened to my problem, explained the likely cause (leaky skimmer seal), explained how to repair it, and sent me home with a $15 tube of sealant.
10 minutes of work and the leak was entirely resolved. What could have been a costly repair was averted by a knowledgeable and caring technician who took the time to assist me rather than looking for a commission.
DPS changed my pump and backwash valve. After completing an inquiry on their web site, DPS quickly got back to me to schedule an appointment to check what was wrong with my pump and provide suggestions. Chris, the technician, was on time, super friendly and explained that I needed a new pump. Four days later I received a quote for the pump replacement and replumbing which was fairly priced. After accepting the quote, I made an appointment for the following week for the installation. Chris came back, was on time and did the installation which took only 90 min. I really liked dealing with DPS has they were very responsive, had excellent communication, were available without... read full review
May 2025
Gavin exceeded my expectations! He provided great advice, referred me to other great contractors for work he couldn't do, and then for his part of the job his work was awesome. Very friendly and professional.
Exceptionally Helpful! I went in looking for assistance with a pool leak that I have had for years. Previous places offered me detection and repair services that they predicted would go over $10,000. The guy at Discount Pools in Escondido listened to my problem, explained the likely cause (leaky skimmer seal), explained how to repair it, and sent me home with a $15 tube of sealant.
10 minutes of work and the leak was entirely resolved. What could have been a costly repair was averted by a knowledgeable and caring technician who took the time to assist me rather than looking for a commission.
I highly recommend this store for any pool... read full review
DPS changed my pump and backwash valve. After completing an inquiry on their web site, DPS quickly got back to me to schedule an appointment to check what was wrong with my pump and provide suggestions. Chris, the technician, was on time, super friendly and explained that I needed a new pump. Four days later I received a quote for the pump replacement and replumbing which was fairly priced. After accepting the quote, I made an appointment for the following week for the installation. Chris came back, was on time and did the installation which took only 90 min. I really liked dealing with DPS has they were very responsive, had excellent communication, were available without... read full review
Gavin exceeded my expectations! He provided great advice, referred me to other great contractors for work he couldn't do, and then for his part of the job his work was awesome. Very friendly and professional.