About Csr
CSR is a family-owned plumbing business known for its exceptional service and professionalism. Customers have praised the owner for his knowledge and patience, especially during the quote process, which is competitive compared to other local companies. Project manager Ray leads a skilled and friendly team that communicates well and pays attention to detail. Technicians like Mike and Vincent have been noted for their excellent work, professionalism, and friendly demeanor. They have successfully completed various projects, including garbage disposal replacements and clogged drains, always ensuring a clean work environment. One customer highlighted how Mike replaced a leaking garbage disposal and discovered an eroded hose, explaining everything he did in a professional manner. Another customer appreciated Vincent for his outstanding service, knowledge, and efficiency while resolving a clogged kitchen sink issue, offering valuable recommendations to prevent future problems. Recently, the team has also handled issues like a noisy kitchen faucet with great care—checking lines, explaining the situation clearly, and making adjustments without upselling, all at no charge for evaluation. Customers also mention that CSR's prices are lower than larger companies, yet their technicians are just as professional and reliable. Overall, CSR is highly recommended for plumbing needs, thanks to their commitment to using high-quality products, prompt responses, and delivering reliable results without cutting corners.
I heard a new noise in my kitchen faucet and was concerned that there could be a bigger issue. I called CSR because of all the good reviews and I'm glad I did! My call was returned promptly, and an appointment was made that was convenient for me. Dayne came out, listened to what was going on, explained what could be happening and what he would be checking. After carefully checking the lines, he explained that there didn't appear to be any issue but if the sound bothered me, he could adjust the water pressure. There was no charge for the evaluation and he did not try to upsell me on anything! I very much appreciated having my concerns allayed. I will definitely call them...read full review
My shower had a clog, Csr came out, unclogged the line. There prices are a lot cheaper than the larger plumbing companies out there, and there people are just as, if not more professional then the other companies out there.
Nobody likes plumbing issues. Nobody. (Except, maybe, plumbers.)
Twice in the past year, we've had plumbing surprises that needed to be dealt with quickly and competently. After getting poor service from another locally based plumbing company, I found CSR Plumbing via Google reviews. And am I glad I did.
Long story short, these were two unrelated issues (other than the fact I guess that both were age related. It's a ~60-year-old home.) In both instances, responsiveness was great, communication was clear, and they were even able to save us some money based on what the potential outcomes could have been.
This is truly a family business. Dad started...read full review