Reviews for CastleWorks Home Services
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
verified license
Ratings
Google: 5/5
BBB: A+
CastleWorks Home Services
9434 Kearny Mesa Rd, San Diego
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Responsive, friendly and reliable service. From the moment we made the phone call, the subsequent texts to keep us informed and the arrival of Lee and Alan, we were pleasantly surprised by the affable and skilled support we received. Thank you CastleWorks! You'll be our first call when we next need help/ maintenance with the water heater.
Our old water heater began leaking Sunday night--actually failed completely--and we needed help asap! We called CastleWorks, and they were able to send an installation technician with a new heater Monday morning. Miguel did the installation perfectly--very neat and professionally done. He answered all our questions and explained all operational details very clearly. We now have an excellent new--up-to-code--water heater with low-water alarm and automatic shut off mechanisms and now know how to properly maintain the system so that it will last many years. We appreciated Miguel's skill and professionalism and his patience in answering our many questions and ensuring that...read full review
Ahhh...plenty of clean, hot water for my household needs again. My home was way overdue for water heater replacement, so I contacted Castleworks Home Services. The admin team was very responsive. They identified the issue with my old heater, booked an appointment, and sent out their service technicians at a convenient time for me. The knowledgeable and personable team of Lee F. and Alan R. clearly explained to me my options so I was able to make an informed decision. Castleworks is not the cheapest, but I felt confident in their expertise (licensed). They made sure the installation was up to code, and that all permits were secured for inspection. Highly recommend!