I recommend this place with enthusiasm! I was having trouble finding someone to copy a fairly simple key, and was just told no from big box stores with key copying services. But at this shop, which hs clearly seen it all, the gentleman was very kind, and most of all, interested in solving my issue. He was curious, tried an experiment, and explained why my key was unusual. His experiment worked and I now have a spare key! Even if it was not successful, I was so happy that he had the energy and interest to think outside of the box, not with wild abandon, but with the know how from years of experience. I'm going here FIRST next time!
March 2025
Bill’s Lock Shop is the BEST!!!! I had an old door handle that we had to drill open and couldn’t find a replacement with same style and orientation. I scoured online site and various stores, and only could find one but it was wrong orientation. So I brought my old handle here hoping they can fix it. It was not fixable, but they were able to reverse the orientation on my new handle and they didn’t even charge me! Now that’s REAL CUSTOMER SERVICE! I so appreciate their help!!! THANK YOU THANK YOU!! Highly recommend this place!!
January 2025
The quickest and best valued lock shop. I had a smart lock with a cylinder popped out. I brought the cylinder and assembly to him and it was fixed in 5mins. He explained the clip had popped out of place. Highly recommend!
I recommend this place with enthusiasm! I was having trouble finding someone to copy a fairly simple key, and was just told no from big box stores with key copying services. But at this shop, which hs clearly seen it all, the gentleman was very kind, and most of all, interested in solving my issue. He was curious, tried an experiment, and explained why my key was unusual. His experiment worked and I now have a spare key! Even if it was not successful, I was so happy that he had the energy and interest to think outside of the box, not with wild abandon, but with the know how from years of experience. I'm going here FIRST next time!
Bill’s Lock Shop is the BEST!!!! I had an old door handle that we had to drill open and couldn’t find a replacement with same style and orientation. I scoured online site and various stores, and only could find one but it was wrong orientation. So I brought my old handle here hoping they can fix it. It was not fixable, but they were able to reverse the orientation on my new handle and they didn’t even charge me! Now that’s REAL CUSTOMER SERVICE! I so appreciate their help!!! THANK YOU THANK YOU!! Highly recommend this place!!
The quickest and best valued lock shop. I had a smart lock with a cylinder popped out. I brought the cylinder and assembly to him and it was fixed in 5mins. He explained the clip had popped out of place. Highly recommend!