Warby Parker might not appreciate me sharing this story, but three days after receiving my new pair of glasses, our puppy Tugger got hold of them and chewed off the arm. I went into the store (with Tugger!) hoping I could buy a replacement arm. Instead they replaced the entire pair for free. Far and away more than I expected. I went to WP because I like the styles I’ve gotten there and their prices. I keep goin back for those reasons AND they are always really nice.
July 2025
Shoutout to Allie and Aly for the best customer service! I was being so indecisive and they still pulled a bunch of lenses and helped me figure out the right pair. Super patient, super helpful, and we were cracking up the whole time. Appreciate you both!
June 2025
Allie had excellent customer service and I walked out with my dream pair of sunglasses. Thank you so much Allie! It is experiences like this that make me proud to be a Warby Parker customer.
Warby Parker might not appreciate me sharing this story, but three days after receiving my new pair of glasses, our puppy Tugger got hold of them and chewed off the arm. I went into the store (with Tugger!) hoping I could buy a replacement arm. Instead they replaced the entire pair for free. Far and away more than I expected. I went to WP because I like the styles I’ve gotten there and their prices. I keep goin back for those reasons AND they are always really nice.
Shoutout to Allie and Aly for the best customer service! I was being so indecisive and they still pulled a bunch of lenses and helped me figure out the right pair. Super patient, super helpful, and we were cracking up the whole time. Appreciate you both!
Allie had excellent customer service and I walked out with my dream pair of sunglasses. Thank you so much Allie! It is experiences like this that make me proud to be a Warby Parker customer.