The Service Tech, Chis, was phenomenal! He listened to my concerns and was able to find a solution for our pool pump that wasn’t operating correctly, he kept me informed of what he was doing, he took the time me help me understand how each of the valves operated and what was the best setting for each of them. His customer service attitude was top notch, honestly he is the dream technician, he knows his stuff, he doesn’t try to upsell you and he finds solutions to the problems. Definitely my go-to guy in the future!
June 2025
Where do I start, Swimchem has always been there to take care of things in a timely, professional and efficient manner. They have always provided quality and honest service. We have been with them for several years will continuing to use them. I also love that they are super patient as I am the translator for my in laws who are senior citizens and only speak Spanish. Mike, Erick and Tony are always very respectful and nice and strive to provide excellent customer service. I highly recommend Swimchem.
September 2024
This company have employees who are very capable, courteous, on time ,and most important, the company is extremely honest with their billings. We ordered a service appointment with them one time and it so happened their technician was in the area, so he came and fixed our problem promptly. Instead of charging a service call plus labor, we were charged only $35. Where in today's world can you have a technician come and fix something for $35? No one but a honest company. We are blessed to have found this wonderful company.
The Service Tech, Chis, was phenomenal! He listened to my concerns and was able to find a solution for our pool pump that wasn’t operating correctly, he kept me informed of what he was doing, he took the time me help me understand how each of the valves operated and what was the best setting for each of them. His customer service attitude was top notch, honestly he is the dream technician, he knows his stuff, he doesn’t try to upsell you and he finds solutions to the problems. Definitely my go-to guy in the future!
Where do I start, Swimchem has always been there to take care of things in a timely, professional and efficient manner. They have always provided quality and honest service. We have been with them for several years will continuing to use them. I also love that they are super patient as I am the translator for my in laws who are senior citizens and only speak Spanish. Mike, Erick and Tony are always very respectful and nice and strive to provide excellent customer service. I highly recommend Swimchem.
This company have employees who are very capable, courteous, on time
,and most important, the company is extremely honest with their billings. We ordered a service appointment with them one time and it so happened their technician was in the area, so he came and fixed our problem promptly. Instead of charging a service call plus labor, we were charged only $35. Where in today's world can you have a technician come and fix something for $35? No one but a honest company. We are blessed to have found this wonderful company.