About LensCrafters
LensCrafters is dedicated to providing quality eyecare and offers a wide range of premium lens solutions and designer brands. The store has a modern look with friendly staff, including managers who are happy to help customers find discounts. Customers praise the store's excellent customer service, with staff members going above and beyond to resolve issues and answer questions. Whether you need a quick fix or a new pair of glasses, LensCrafters is a go-to destination for all eyewear needs. The manager quickly fixed the frames and put the lens back into another pair of glasses at no charge. Customers appreciate the friendly and efficient service, with one visitor describing the staff's attention to detail as "spectacular." The store also welcomes customers' pets, creating a welcoming atmosphere. Overall, LensCrafters is highly recommended for its professional customer service and wide selection of eyewear.
Came in for an adjustment, Bryan the store manager exceeded my expectations. Provided excellent customer experience. Mary behind the counter assisted with additional question trouble shooting a separate pair of sunglasses. 10/10 recommend this store. Kudos to the staff and management team.
Best exceptional service for Emmanuel and Maria , I had bought some lenses for my Meta glasses and they were size when I received them. They were more than happy to help me with shaving them down to fit in size. This is the spot you need to go to for all your glasses needs.
On November .24 , 2025 ; Emanuel at Lens Crafters in North Natomas , Sacramento . California was Professional , Respectful , Patient , Kind , and I Would Luke to Offer 6 Stars But There Are 5 Here !
Thank You So Much!