About Kaiser Permanente
Kaiser Permanente is a reliable healthcare provider that prioritizes patient care and safety. The staff, including the central supply person and care coordinator, demonstrate competence, professionalism, and respect towards patients. The waiting area is comfortable, and the entire process of receiving care is quick and efficient. Patients have praised the excellent care and teamwork, with one patient describing their doctor as "amazing, compassionate, and caring." However, the dermatology department has faced challenges in accommodating new patients, with long wait times reported. Overall, Kaiser Permanente strives to deliver great care, although improvements may be needed in certain departments to meet the growing demand for their services.
My wife and I have been his patients for several years now. Dr Velasquez is an amazing, compassionate, and caring doctor. He should be recognized as such. All doctors at Kaiser should strive and hope to be like Dr Velasquez. If so, Kaiser could very well rise to the top of the list in medical care.
By John & Mary Grace Caminiti.
Dermatology is inundated with people needing attention and is unable to accommodate new patients. My wife would dearly love to have a full examination. I was lucky to have a standing yearly visit due to my past record with a melanoma. How can my wife obtain an appointment without waiting many months? Get with it Kaiser!!!
The assistant and Saffron Hackett (surgeon) answered my questions before surgery and explained follow-up wound treatment clearly. They were friendly, respectful, and compassionate.