Reviews for Big Mountain Heating & Air Conditioning
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Big Mountain Heating & Air Conditioning
1670 Bell Ave #110, Sacramento
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1670 Bell Ave #110, Sacramento
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Today we had scheduled maintenance to the furnace done and Brandon Cornejo was the technician. He was absolutely fabulous and explained the different areas of the furnace he was testing and what he was looking for. I felt really informed and great customer service. If you want great customer service and a knowledgeable technician then big mountain heating and air is the way to go!
My air conditioner went out during hottest week 102-105. My husband walked into Big Mountain Heating and the Air company asked if we could have someone out. They sent Steven the project manager out that day. He did a complete check and measuring for what we needed. They guys came out on Saturday put ducts, vents and new heating and Air unit it. Friendly, complete cleanup and even laid drop cloths to protect my floors. Awesome company, so glad I called and trusted them for this big job. Thank you, you guys were quick and love the cooling now?☺️
The technician, Nolan Taylor, was very knowledgeable and pleasant. He excecuted his detective skills to ascertain the cause of the problem with the cooling system. Fixed the issue with a replacement part for a reasonable cost and clearly explained what caused the system to shutdown. Additionally, when I contacted the office, the agent scheduled a technician immediately and Nolan arrived within an hour. I have always had great service with Big Mountain.