The nearest appointment is 7 days away, or go to the emergency room and wait for hours. Set a doctor's appointment and get seen by a physician assistant. Been with Kaiser for over 20 years, but it's time to switch. Kaiser, you could do a lot better! In regards to response: Same day or next day visit would be emergency room $50. Minimum of 7 days for appointments, 90% of the time. You guys can try and sound good in writing, although it's not true.
Christopher M.
Apr 2024
Shout out to Angie H and Jill in pharmacy! Extremely patient, professional, and funny.
Tammy P.
Mar 2024
One thing that has changed from the old days is there is more parking. Came here for a doctor visit and to get blood work. It was easy to make an appointment and the doctor was only a few minutes late for the appointment. The check in staff and the doctor were friendly and helpful. Took the time to listen. When going for tests, it is automated check in so you get a number. Depending on the time of day the check in went quickly and only had to wait about 10 minutes for bloodwork.
Lorin M.
Dec 2023
Have had follow up medical, lab, and blood pressure appointments at Kasier Riverside. From my experiences all staff have been professional, helpful, and supportive. Even when I have previously arrived at the incorrect department Kasier staff has been helpful and made sure I went to the correct department . All my care has been taken seriously and on point. Furthermore the facilities are quite clean especially since the remodel of Kasier Riverside. The parking has definitely improved as well.
Elijah W.
Jul 2023
There was hardly anyone here and wait times were insane. If I knew how long I'd have to wait for my girlfriend I would have left, watch a movie and come back
Brandon M.
Apr 2023
I stopped by here for fun said no one .I had to get some blood work done.This Kaiser pharmacy/ blood work office is the best.Once you arrive there is always plenty of parking and the building inside and out stay super clean.They do offer masks if you need or want to use one as it's not required anymore. This place and the staff works very quickly going through checking you in and taking blood like clockwork.My doctor is also here and he is one of the most on it doctor,if I email a question,need blood work done you name it it and care you shall receive..I got checked in and a full blood panel done within 37 minutes..what time..I recommend Kaiser if you are looking for an Insurance/ hospital..The care and quality is amazing..
John F.
Feb 2023
0 star if I could. Went in for my appointment only to find out that the doctor cancelled my appointment without giving me a notice. The receptionist spoke to somebody and got me a doctor who happened to be the doctor I was suppose to see. Somehow this guy cancelled all his appointments to take over another doctor paper work. Looks to me that he rather do paper work than help people with medical issues. Dr. Aguirre spoke to me very rudely and dismissed all of my concern and just told me to take ibuprofen. Didn't even bother looking at the concern which I came in for. Nurse took my blood pressure and he was worried because I showed stage 2 hypertension. The doctor did not bring up until I asked him about it and he told me not to worry. This doctor makes all the doctors in this facility looks awful. If he does not care about his patient it's maybe a standard practice here. I will be changing doctor and hope to never come back to piece of shit hospital who clearly don't care about their patients.
Anna L.
Feb 2023
Whatever you do, do not choose Kaiser for your insurance. Good luck getting any type of appointment to be seen. It's all full. When you ask for an appointment or call the advice help line, they make you feel like you are a bother. The lab is always full, and since they are a monopoly, you can't get your lab done anywhere else. The pharmacy lines are usually out the door, any time of the day. Don't let the shiny new building fool you. For the love of all that is good, choose a different insurance. You will save yourself so much headache. I am actively trying to switch insurance providers with my employer.
Jennifer S.
Jan 2023
Beautiful new location here. Wait times can be a little long in the pharmacy but they do their best to get you in an out as quickly as possible.
Janet M.
Jan 2023
Had a procedure and it went well 4 stars this is for the Pharmacy only.... I had a followup for some test in the pharmacy it was a sputum test. I made an appointment and arrived to be given a container that the pharmacy girl told me to go pee in the cup. I said NO because it was a sputum test. Good grief hire some people that are on task detailed and can read. Sputum and urine are completely different test....Very disappointed...Kaiser needs to train people.
John H.
The nearest appointment is 7 days away, or go to the emergency room and wait for hours. Set a doctor's appointment and get seen by a physician assistant. Been with Kaiser for over 20 years, but it's time to switch. Kaiser, you could do a lot better! In regards to response: Same day or next day visit would be emergency room $50. Minimum of 7 days for appointments, 90% of the time. You guys can try and sound good in writing, although it's not true.
Christopher M.
Shout out to Angie H and Jill in pharmacy! Extremely patient, professional, and funny.
Tammy P.
One thing that has changed from the old days is there is more parking. Came here for a doctor visit and to get blood work. It was easy to make an appointment and the doctor was only a few minutes late for the appointment. The check in staff and the doctor were friendly and helpful. Took the time to listen. When going for tests, it is automated check in so you get a number. Depending on the time of day the check in went quickly and only had to wait about 10 minutes for bloodwork.
Lorin M.
Have had follow up medical, lab, and blood pressure appointments at Kasier Riverside. From my experiences all staff have been professional, helpful, and supportive. Even when I have previously arrived at the incorrect department Kasier staff has been helpful and made sure I went to the correct department . All my care has been taken seriously and on point. Furthermore the facilities are quite clean especially since the remodel of Kasier Riverside. The parking has definitely improved as well.
Elijah W.
There was hardly anyone here and wait times were insane. If I knew how long I'd have to wait for my girlfriend I would have left, watch a movie and come back
Brandon M.
I stopped by here for fun said no one .I had to get some blood work done.This Kaiser pharmacy/ blood work office is the best.Once you arrive there is always plenty of parking and the building inside and out stay super clean.They do offer masks if you need or want to use one as it's not required anymore. This place and the staff works very quickly going through checking you in and taking blood like clockwork.My doctor is also here and he is one of the most on it doctor,if I email a question,need blood work done you name it it and care you shall receive..I got checked in and a full blood panel done within 37 minutes..what time..I recommend Kaiser if you are looking for an Insurance/ hospital..The care and quality is amazing..
John F.
0 star if I could. Went in for my appointment only to find out that the doctor cancelled my appointment without giving me a notice. The receptionist spoke to somebody and got me a doctor who happened to be the doctor I was suppose to see. Somehow this guy cancelled all his appointments to take over another doctor paper work. Looks to me that he rather do paper work than help people with medical issues. Dr. Aguirre spoke to me very rudely and dismissed all of my concern and just told me to take ibuprofen. Didn't even bother looking at the concern which I came in for. Nurse took my blood pressure and he was worried because I showed stage 2 hypertension. The doctor did not bring up until I asked him about it and he told me not to worry. This doctor makes all the doctors in this facility looks awful. If he does not care about his patient it's maybe a standard practice here. I will be changing doctor and hope to never come back to piece of shit hospital who clearly don't care about their patients.
Anna L.
Whatever you do, do not choose Kaiser for your insurance. Good luck getting any type of appointment to be seen. It's all full. When you ask for an appointment or call the advice help line, they make you feel like you are a bother. The lab is always full, and since they are a monopoly, you can't get your lab done anywhere else. The pharmacy lines are usually out the door, any time of the day. Don't let the shiny new building fool you. For the love of all that is good, choose a different insurance. You will save yourself so much headache. I am actively trying to switch insurance providers with my employer.
Jennifer S.
Beautiful new location here. Wait times can be a little long in the pharmacy but they do their best to get you in an out as quickly as possible.
Janet M.
Had a procedure and it went well 4 stars this is for the Pharmacy only.... I had a followup for some test in the pharmacy it was a sputum test. I made an appointment and arrived to be given a container that the pharmacy girl told me to go pee in the cup. I said NO because it was a sputum test. Good grief hire some people that are on task detailed and can read. Sputum and urine are completely different test....Very disappointed...Kaiser needs to train people.