About DCP Direct Connection Plumbing Inc
DCP Direct Connection Plumbing Inc. is recognized for their fast and professional service, particularly with water heater installations. Technicians like Mike have earned praise for their knowledge and helpfulness, offering clear explanations and options for repairs. Customers value the skilled and friendly service, and some have even benefited from unexpected discounts. The company is highly recommended for its efficient and reliable plumbing solutions. Recent reviews showcase the positive experiences of customers needing plumbing assistance. One customer experienced a delay in fixing a wax ring and kitchen sink faucet due to communication issues with customer service, but eventually, the technician called it in and resolved the problem. Another customer was pleased that DCP fixed their plumbing issue in less than ten minutes, highlighting the shortcomings of a previous plumbing company. Additionally, a satisfied customer mentioned that DCP was sent by their home warranty insurance, praising technician Nick for his professionalism and care in protecting the countertop while fixing a leak. Overall, DCP is commended for its technical expertise and professional service.
As a parts supplier to Direct Connect (and having been in the plumbing industry for nearly 20 years), we can attest that they are a world-class operation in our industry. From their inside support staff to their technicians they are consistently giving best-in-industry service and solutions with knowledgeable, quick, committed response.
I work at a cheer gym with HIGH traffic in the restrooms. We have worked with Direct Connect Plumbing for years. They are quick to respond when we have an emergency and always fair on pricing. They have replaced many of our toilets with updated, high efficiency ones and they work great. Also, very willing to come out for any repair that might come up. Highly recommend this company!
Exceptional work and customer service for a competitive price. We had major plumbing issues throughout our whole kitchen, but they handled it and made it as stress free as possible.