About Concentra Urgent Care
Concentra Urgent Care offers excellent service with a friendly and knowledgeable staff. The front desk and receptionists are helpful and polite, ensuring patients receive the care they need. The medical professionals, including nurses like Kimberly, are experienced and skilled, making the experience as smooth as possible. The entire staff, including Danny, are courteous and informative, making this urgent care a top choice for both employers and individuals. Recent visitors appreciated the transparency about wait times and the efficiency of the providers. The facility is clean, spacious, and well-maintained, providing a comfortable environment. Although wait times can be longer, staff members communicate clearly about delays and options, which many find acceptable. Patients also praise the helpfulness of the staff and the overall positive experience, considering it much better than other locations.
They take a very long time even with an appointment been waiting over an hour and still nothing what's the point of having an appointment if they won't even see until about 2 hours later wasting my time here
I came into the clinic around 3pm. The nurse at the front desk was honest that the wait time was going to be about an hour, which I appreciated, even if it wasn't ideal. I went ahead and waited, and once I was called back, the process was quick and relatively painless. They had some difficulty finding a vein in my left arm, which I expected and wasn't their fault. When I explained that it was typical to have difficulty with my left arm, they were receptive to the feedback and switched to my right arm without trying on the left again. All in all, I appreciated their professionalism in the face of inconveniences.
From the front desk, to getting my vitals checked to the doctor, everyone was so kind. Which I really appreciate.