About Brow Arc - Galleria Tyler Mall
Brow Arc Salon, located in the Galleria At Tyler Mall, offers high-quality facial and eyebrow threading, eyebrow henna, and waxing services by skilled beauty professionals. This walk-in salon specializes in eyebrow threading for both men and women, providing fast, easy, and professional services. The expert threading artists have years of experience and prioritize customer satisfaction, ensuring clients leave with perfectly shaped brows and a great experience. Refka, one of the talented threading artists, is highly praised for her detailed and gentle approach. Many clients express confidence in her ability to shape brows that flatter their faces, leaving them feeling polished and satisfied. The results are clean and natural-looking, and customers appreciate that she listens to their requests without making their brows too thin. Brow Arc has become a trusted spot for those seeking quality eyebrow threading services.
I got my facial and threading done by Refka, and she was amazing! So nice and professional. She took the time to explain everything thoroughly, which made me feel really comfortable. This was my first visit, but I’ll definitely keep coming back. Highly recommend her!
I've been coming to Brow Arc for years and, up until recently, I've always trusted them with my brows. The quality of their work is consistently good -- I've never left with bad eyebrows. That said, the customer service has really gone downhill, and it's made me reconsider returning. I purchased a prepaid membership (either 6 or 8 services -- I can't recall exactly), but at no point during the purchase was I told that I would need to present an ID to redeem those services. I only found that out during my next visit, which was frustrating and could've been easily avoided with better communication. There's also one specific lady who often does my brows -- I wish I remembered her name -- who consistently adds shading without asking or informing me. And during one visit, she applied lip oil directly to my lips without consent, which was concerning. I have no idea how sanitary that product is or who else it's been used on. To make matters worse, despite them being able to see I had a membership, I was still charged for a service I had already prepaid for. After spending over $50 on a package, I expected better transparency and accountability. Bottom line: the brow work itself is great, but the lack of communication, questionable hygiene practices, and sneaky charges make it hard to recommend without a warning. If you do come here, double-check everything you're being charged for and don't be afraid to speak up.
Brow Arc has become my go-to spot for threading, and Refka is the reason why! She’s consistently detailed, gentle, and truly knows how to shape brows to flatter your face. Every visit leaves me feeling confident and polished. The results are always clean, natural-looking, and exactly what I ask for. If you're looking for someone you can trust with your brows, Refka at Brow Arc is the one!