HSMC Urgent Care

Apr 2024

Does not have a doctor on site today. Won't be back until Tuesday. service at the place was pathetic. Don't ever go here shut it down. Gotta take my grandma to the hospital now

Nov 2023

Place does not call back and when need prescription for sick daughter thay said will call in at end of day place is very unprofessional. EIGHT HRS LATER AND PRESCRIPTION STILL NOT CALL IN

Sep 2023

My husband took the day off with no pay because his job required it, they would not allow him a partial day off. We just recently got Covered California Silver 94 ppo. From everything I have read and checked. Other than copay fees and monthly fees, our plan IS off exchange silver 94 blue shield. Our side does not affect our doctors receiving their negotiated fees from the blue shield.The office woman became rude as soon as she saw the covered California in the corner of our card, blaming my husband for her decision to be discriminatory against covered CC patients. And we should have mentioned it was CC because that is DIFFERENT than Blue shield. It is not different. She just chose to refuse 'poor people' care. That is a her problem, not an us or our insurance problem.If you have covered California, avoid Heatherstone. Their view of poverty is abhorent, which is infuriating because we had an appointment with a family doctor, and we had waited a month to see him. They expected us to pay CASH to see him today. If we have Covered CC then we absolutely cannot afford to pay an inflated cash price so I cut her off as she was about to extor-demand money and told her "Then cancel our appointments if you won't take our blue shield" and left. Heatherstone's office staff chose to cost us a full days wages, and I am not happy.