About Wilson & Kratzer Mortuaries Civic Center Chapel
Wilson & Kratzer Mortuaries Civic Center Chapel in Richmond, California offers a wide range of funeral services, including funeral home, burial, veteran, memorialization, cremation, and life celebration services. The experienced staff is committed to making the process as memorable and uplifting as possible, treating families with the utmost care and compassion. The staff is praised for their exceptional service and attention to detail. They go above and beyond to assist families during their time of need, handling the arrangements efficiently and with love and care. The staff's dedication to ensuring that every detail is taken care of leaves a lasting impression on the families they serve. Customers have expressed their gratitude for the staff's thoughtfulness and kindness, particularly Darolyn, who has been commended for her help in guiding families through the funeral planning process. The manager is also noted for their professionalism and the clean, welcoming atmosphere of the facility.
They were very considerate and compassionate during a difficult time. They were very professional, courteous and accommodating to me and my family. They made the whole process smooth and easy, very grateful to them for everything.
Where do I start...Her name is Mrs Darolyn Fox:)...The passing of my husband on July 28th was devastating and I had a hard time with it...This Jewel didn't no me, but she talked to me with such calmness & She act like we been knowing each other for years:)...Lady Fox was so gentle to my feelings & treated me & my mom with compassion & professional...I was having a break down while signing papers, but again, this Jewel with this beautiful deep voice made me laugh & she just showed her love to me & mom.. The world need more Darrlyn Fox's, especially at funeral homes...MRS FOX IS THE BUM.CUM....LOVE HER
I would like to proudly give Wilson & Kratzer Mortuary 10 stars of excellence if I could.I had a devastating and unexpected loss of my 30 year old son.I contacted the mortuary and met with Darolyn Fox/Funeral Director to start the process & arrangements.It was the most painful day in my life yet Darolyn Fox was so comforting,helpful,reassuring and just a blessing.Her professionalism,compassion and overall concern for my needs was surely what I needed.No matter how emotional I was with the loss of my child Darolyn repeatedly told me NOT to worry about anything.Not only did she keep her promise,the process was done in a way where I felt like she was my family due to her...read full review