RoyalTech Plumbing, Inc. is a highly regarded plumbing service known for its professionalism and expertise. Customers appreciate the quick response times and the quality of work provided by the team, particularly highlighting a technician named Douglas for his outstanding service. He is recognized for his knowledge, troubleshooting skills, and efficient installation of systems like tankless water heaters. Clients also mention the effective communication from the office staff, particularly Erika, who keeps them updated throughout the service process. Overall, RoyalTech is praised for its reliable, prompt service and ability to resolve plumbing issues efficiently. With positive feedback from both individual homeowners and property management companies, RoyalTech Plumbing, Inc. is recommended for anyone seeking high-quality plumbing services.
I needed my water heater replaced under warranty. RoyalTech was able to complete the work on very short notice. Everyone was very professional and the service was excellent. The reason for 4 instead of 5 stars was that they would not diagnose the issue remotely and wanted to charge $295 to diagnose the issue on-site. Using the internet and a few phone calls, I was able to diagnose the issue myself and saved $295.
★★★★★ Douglas is an outstanding technician!
Douglas was wonderful in helping us with our tankless water heater issue. He’s extremely knowledgeable about his work and excels at troubleshooting. After evaluating our current unit, we decided to install a brand-new tankless water heater instead of repairing or replacing the old one. Douglas did an excellent job with the installation and completed the work very quickly.
He’s responsive, knowledgeable, kind, and respectful throughout the entire process. I really enjoyed working with him and give him the highest recommendation.
Thank you, Douglas!
I work for a property management company and we use them regularly for my properties in the peninsula. Always doing a great job and resolving issues promptly. Special shout out to Erika from their office, I love how she calls/emails updates as they come. I recommend them, they are legit.
635 Bair Island Road Suite 101, Redwood City, CA 94063
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