About Urban Retreat Day Spa
Urban Retreat Day Spa offers a relaxing atmosphere and a range of outstanding services. Guests consistently praise the massages, describing them as amazing and helpful for relieving tension. The spa is known for its accommodating staff, who go the extra mile to ensure a positive experience. Many visitors mention that the massage therapists, including Jordan, Blake, and Matt C, are phenomenal, providing professional and friendly service that leaves guests feeling rejuvenated and relaxed. For group celebrations, Urban Retreat provides a beautiful room with amenities like champagne and charcuterie boards, making it a perfect choice for special occasions. The spa also offers facials, with esthetician Sara W being highly recommended for her expertise and education about skin care. Guests have also enjoyed pampering experiences like gel nail pedicures and Sole Revival Pedicures, where staff members take their time to care for every detail. While the spa acknowledges the need for improvement in handling cancellations, they strive to provide excellent customer service and make adjustments to ensure guest satisfaction. Overall, Urban Retreat Day Spa is praised for its amazing staff, relaxing environment, and top-notch services that leave visitors feeling wonderful.
Daniella, Angelica and Ellie were all Amazing 👏 🤩 My Team Got Gel Nail Pedicures and said it was very nice and much needed. Daniella was beyond Amazing and took her time taking care of my feet and hands during ny Sole Revival Pedicure! I like that in a pedicure or any pampering experience! I Love Urban Retreat! They have Amazing Staff who go the extra mile for their customers 🥰 Ten Star Review🌟 🌟🌟🌟🌟🌟🌟🌟⭐️🌟
Wife and I were in the area for vacation and decided to do a last minute couples massage. Setting up for the appointment was quick and easy. Staff was amazing, atmosphere was great, and over all an amazing experience. I went in with back pain and Kaliyah was able to find and work out all the pains. I haven't felt this relaxed in a very long time!
Jordan went above and beyond during my 90 minute session. I didn't know I was carrying so much tension when I went in for my appointment and I asked for a full body medium to hard pressure massage. Throughout the appointment, Jordan continously found all my problem areas and worked them out flawlessly. She communicated clearly and made me feel at ease the entire time. I feel amazing, rejuvenated, and relaxed. I would recommend Urban Retreat Spa and Jordan to everyone.