Medical Clinics in Rancho Cucamonga

“They are not seeing sick people... I have a negative covid-19 test, and need to be tested for strep, but I was told they are not seeing any upper respiratory. Since when do doctors not see sick people?

------‐‐------------- Update Below ---‐---------------

I wrote this review after almost a week of having had a nasty infection, dealing with exhaustion and lack of appetite. I called into the main line, and was told by the front desk I would have to be seen by phone because they are seeing no one with upper respiratory symptoms. The prospect of being forced to go to an urgent care center when I just tested negative for covid felt unfair and intimidating. I initially gave 1 star after the original call with the appt clerk and resulting disappointment.

That was premature. Dr Singh called me back promptly, and went through my symptoms. Apparently they deal with quite a few elderly patients, which made more sense. He put in for bloodwork as well as a prescription. I felt he did his due diligence. Revised the review as a result.

------2nd Update ‐-----

Made my husband an appointment today for a possible broken rib/muscle strain. Unfortunately, Rancho Wellness was unable to do much, we got one referral for an xray and another for blood work. After driving to Grove Diagnostic in Rancho per the instructions given to us, we were told by the location that they decided not to take walk ins any longer. Their website has not been updated yet. And their first appointment was for almost 3 weeks out... for an xray. Tried calling the 800 number. We had to wait on hold for 15 minutes to try to see what else was available but got tired and hung up. This is not including the time it will take to get blood drawn at yet another location. I realize this is not the fault of Rancho Wellness. Personally, I've never had an issue with the staff, I like PA Santa Cruz, she's been very helpful. But I do want to share my experience because if you need a quick in and out without different stops, this might not be the place for you.

3rd update

Well I stuck with it and I'm glad I did. Until the past year, I never needed to be seen but within the past year, I have been seen multiple times. The wait times are never long, and Heidi is a gem. She is amazing. She is kind, takes my concerns seriously and listens without judgement. The staff is helpful and referrals are done quickly. I have changed my review to 5 stars to reflect the qualify of the care.“

“I have been a patient for 30 years or more. I have experienced the best service from my dentist and dental assistance. One name stands out for me and that Rosie Arias. She is the best! Professional, warm, kind and understanding! I would give her 10 if I could. Keep being who are Rosie!

My interaction with Giselle Olguin has been professional and informative. She breaks down all your fees, explains everything and also ask you if you have any questions for her. She’s amazing coordinator for your insurance. She knows her stuff. Way to go Giselle.. You are amazing!“

“He is a wonderful doctor! He has been our family doctor for many years. When my health insurance was switched to Kaiser, I sometimes paid out of pocket to see him. He is very kind, patient and thorough. He takes his time to make sure you understand everything he is saying. I am so glad my new insurance will allow me to return to his practice.“

“Dr. Reuel T. Gaskins was amazing with my mother who had a stroke last April. I have made Dr. Gaskins my mothers primary doctor. I love how thorough he is and he really takes his time with my mother and answers all her questions and concerns. Dr. Gaskins has a great office manager/nurse Ms. Nieves who is delightful and was very helpful checking my mother in and getting all her paperwork done. Anyone looking for a new primary doctor needs to come and see Dr. Gaskin you won’t regret it.“

“I'm delighted to share my positive experience with Dr. Mandris and his Surgical Consultant Nicole. Dr. Mandris, as my surgeon, exceeded my expectations. Nicole has an exceptional ability to explain procedures and her consistent support throughout the process made a significant impact. If you're contemplating plastic surgery, I highly recommend consulting with Nicole for her expertise and personalized guidance. I'm immensely thankful for her role in helping me make decisions tailored to my needs.“

“The PA that I saw today, please excuse me, I forgot his name(not feeling well.) He was so knowledgeable and truly listened to me and how I tried to describe what I was feeling. I appreciate him not making me feel like I was crazy because I didn't know how to explain it. It was a fast and easy visit! Clinic was super clean and everyone was very nice and helpful! Thank you again for taking me in and helping me swiftly!“

“This is my first time here. I felt the wait time was more (spent almost 3 hours in the office). The provider I consulted was able to quickly understand my condition and prescribed the needed medications, but I felt he rushed me up. The lady at the front desk was really polite.“