Really good experience with this company. My water heater just decided to fail after 22 years of faithful service. I scheduled 4 estimates and only water heater pros with the help of Brenda on the phone educated me on my ability to use a SMUD rebate program to save money while switching from a gas unit to a electric hybrid model. She explained everything in great detail prior to the in person estimate. I believe it was the owner of the company that came out to provide the estimate and it was a no pressure affair.
Bobby came out to do the installation and did a great job, it's a very nice and good looking install. he explained how to operate the unit after the install… read full review
About Water Heater Pros
Water Heater Pros offers fast, efficient, and friendly service with a team of knowledgeable technicians. They can quickly diagnose issues and provide options that fit into customers' schedules for smooth and timely installations. Customers highly recommend their services due to their attention to detail and open communication throughout the process. They take care to explain their work, thoroughly clean up after the job, and ensure faucets and valves are checked and cleaned, especially when working with old water lines. The team is punctual and professional, often completing installations in a single day with minimal disturbance to the home.
Customers appreciate the clear communication and thorough work that make Water Heater Pros a trusted choice for water heater replacements and upgrades. The experience is described as wonderful, with technicians arriving on time for initial assessments and providing estimates that are competitive with local companies. They also offer helpful financing options like 0% for 18 months and provide information on available rebates and tax credits. Installers take pride in their craftsmanship, ensuring a great job is done.
Recent reviews highlight the attention to detail in breaking down quotes and the responsiveness of the team. Customers have noted positive interactions with technicians, who are pleasant and knowledgeable. One customer praised the heat pump water heater installed by Alberto M for working flawlessly and noted Steve's quick response to messages. Another customer appreciated that Water Heater Pros prioritized honesty, discussing options without pressure to sell unnecessary replacements. Overall, Water Heater Pros is gaining a reputation as a reliable and honest choice for water heater needs.
Reviews
Steve and Carlisle are awesome with excellent customer service, professional knowledge, and fair price replacing my gas water heater with a heat pump. They took care of all the SUMD rebate paperwork for my family making the transition easy. Highly recommended.
Had an excellent experience with the diagnostics and replacement of our gas tankless water heater. Super helpful in explaining all the mechanics behind our problem and why they preferred this product including its safety features and warranties. They even guarantee their labor for 3 years which is certainly beyond most all industry standards from what we saw. Bobby was our main technician and he did a fabulous job! Definitely glad we went with Water Heater Pros! Thanks again guys!
Photos

Hours
Good to know
- no online estimates
- on-site services not available
- accepts credit cards
- offers military discount
- open to all
- verified license
Location
11362 Monier Park Pl, Rancho Cordova, CA 95742
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