Reviews for SERVPRO of Pleasanton/Dublin
Write a reviewFrom SERVPRO of Pleasanton/Dublin
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Ratings
Google: 4.8/5SERVPRO of Pleasanton/Dublin
1032 Serpentine Ln STE 106, Pleasanton
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5 STARS - from the beginning Carlos and his team responded swiftly as early as 5am, and even worked afterhours on some nights to accomodate our work schedules. Carlos volunteered to work even on Thanksgiving day to make sure the diagnostics and repair could be expedited. Communication was excellent and professional. He and his team were very kind, courteous, and respectful to our situation and assured us that we would be taken care of. I highly recommend Servpro to anyone.
Servpro assistant with my water claim. However, they really ended taking ownership and ensuring that everything was handled correctly, completely and efficiently. Carlos and his father Carlos Sr were very accommodating and with Armando’s help everything was done to our satisfaction. We have FIVE dogs, and it didn’t phase the team at all, they were respectful and kind. Add the fact that they had great oldies music playing in the background made an unpleasant situation much more bearable. Hopefully I would never need to see them again, but if anything else were to happen Carlos would be my first call!
It has been a wonderful experience working with Carlos and his team. They have gone above and beyond to alleviate the water damage situation. One of the first things Carlos said is that he's here to shoulder the burden and make life easier for us. The Servpro team has surely done that, from promptly coming out to the property, coordinating testing, and coordinating with insurance! Highly recommend ServproServices: Mold inspection